While supporting selected strategic accounts, the primary objective is to expand DHL's market presence and capture growth opportunities linked to foreign direct investment (FDI), supply chain diversification, and economic development initiatives within Johor.
Develop and execute a strategic business development plan to capture growth opportunities arising.
Identify, qualify, and acquire new customers establishing, relocating, or expanding operations in Johor, with particular focus on high-growth sectors such as technology, data centers, electronics, manufacturing, healthcare, and logistics.
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Communicates customer requirements and issues in production meetings.
Researches issues such as material, forecast, EDI transmission, and production problems and coordinates resolution with department managers, process owners or the customer.
Maintains issues, complaints and corrective action requests for reporting purposes.
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· Responsible for the receipt, storage, issuance, and regular counting of materials.
· Prepare, issue, and handle returns of materials for production lines based on production schedules and BOMs, ensuring smooth production and avoiding line stoppages.
· Organize, clean, and manage production areas, implement 5S standards, and ensure materials are stored safely, orderly, and clearly labeled
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Optimize purchasing frequency and inventory costs to prevent material shortages and excess inventory.
Maintain and manage procurement contracts, purchase orders, and related documentation, ensuring all records are complete, accurate, and readily available for audit and traceability purposes.
Perform other procurement-related duties as assigned by management.
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Adjust schedules in a dynamic, fast-paced environment to address unexpected delays, orders upsize, pull in, and other unexpected issues. Triger recovery plan and action immediately to ensure OTD.
Analyze production data (cycle time, lead time, non-value added process) to identify inefficiencies and opportunities for improvement.
Mass production tool life monitoring and triggering for new tooling fabrication. Coordinate with production and quality teams for new tool qualification and mass production.
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