Ensure customers are responded to adequately by customer care group.
Produce customer quotations as required.
Adherence to SGS Health, Safety and Environment (HSE) Policy by uphold a good safety behavior and exercising necessary standard and process when carry out your responsibilities at all times to ensure compliance to the HSE requirements.
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Introduces new products in conjunction with New Business development and Marketing Managers
Ensures a consistent and effective Technical Services and Application Development at customers and make technical recommendations on potential improvements
Take a lead closing customer complaints of quality and application in timely manner
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Introduces new products in conjunction with New Business development and Marketing Managers
Ensures a consistent and effective Technical Services and Application Development at customers and make technical recommendations on potential improvements
Take a lead closing customer complaints of quality and application in timely manner
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Manages, controls, and directs staff to achieve Materials profit and loss goals including minimization of excess and obsolete inventory.
Ensures the timely delivery of materials at the most economical cost, consistent with quality standards, affecting quality by assuring that suspicious material is identified, and that material is handled, stored, and delivered properly.
Ensures a high degree of customer satisfaction through negotiations of customer expectations and managing and directing staff activities required to meet this expectation.
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Develop, evaluate, and improve manufacturing methods driving on quality, cost and yield improvement.
Analyze and plan workforce utilization, space requirements, workflow, design layout of equipment, workspace for maximum efficiency and automation implementation.
Responsible for maintaining and improving all equipment/processes related to efficiency, cycle times, capacity and capabilities.
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Manage and comply with local, state and Central Bank reporting requirements
Supervise Tax estimates and tax submission to the inland Revenue Authority. Ensure tax schedules are completed on time for tax agent and tax computation for tax agent to check for compliance to IRB requirements.
Responsible for year-end closing and liaison with external auditors for quarterly and annual financial audit and liaising with MIDA on any requirements related to tax incentive.
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