Develop yourself by benefiting from professional training on the protocols of renowned brands such as Sothys, Cinq Monde or Payot
Welcome clients and organise the treatment schedule
Perform different types of treatments (Californian, Ayurvedic, hot stone, Balinese treatments, etc.) according to the guidelines of the resort's assets with which Club Med works
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Sales, Profitability & Business GrowthMeet or exceed sales targets, production goals, and profitability KPIs.Monitor and analyse sales performance, market trends, and competitor activities to inform business planning.Implement effective stock management strategies, including ordering, replenishment, and minimising wastage.Organise promotions, events, and marketing activities to drive customer traffic and engagement.
Customer Service & EngagementEnsure staff consistently deliver exceptional customer care.Respond to customer feedback, complaints, and enquiries promptly and professionally.Build strong relationships with local communities, doctors, and health practitioners to promote Alpro services.
People Management & DevelopmentRecruit, train, and mentor pharmacy team members.Conduct performance reviews, provide constructive feedback, and implement improvement plans.Create a positive, motivated, and high-performance work culture.
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Ensure best practice on wealth sales is being referred to peers and others
Ensure compliance with products and sales policies, procedures and guidelines set by the Bank and the relevant authorities are adhered and complied to at all times
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