Perform SWOT analysis for own territory market, collect information about competition, potential market volume, current market share and customers’ feedback.
Aggressively exploit the territory to identify new target customers and new sales opportunities.
Plan and organize sales activities, solution presentation…etc. to find out customer needs and transform opportunities to order. Report sales activities timely and accurately in CTP.
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Troubleshoot, evaluate, and make recommendations to upgrade maintenance operations and/or implement savings opportunities.
Perform regular testing on get-set as per schedule and ensure it is working in order during TNB failure.
Perform testing gen-set according to competency of Chargeman certification and ensure relevance act on electricity and safety are rigidly observed.
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Troubleshoot, evaluate, and make recommendations to upgrade maintenance operations and/or implement savings opportunities.
Perform regular testing on get-set as per schedule and ensure it is working in order during TNB failure.
Perform testing gen-set according to competency of Chargeman certification and ensure relevance act on electricity and safety are rigidly observed.
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Conduct periodic training, performance evaluations, provide feedback, and identify training needs for team members (including succession planning for roles Boardman and above).
Facilitate effective communication within the production team and across departments.
Perform internal audits to support ISO9001, ISO14001 and ISO 50001 standards.
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Office and Inventory Management: Support day-to-day office operations by monitoring supplies, coordinating with vendors, and ensuring that equipment and resources are available and functional.
Data Entry and Reporting: Maintain accurate records and support data entry and report preparation for departmental tracking and analysis.
Special Project Support: Assist management with specific projects, including research, data gathering, and administrative coordination to meet project timelines and objectives.
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-Assist in organizing and carrying out the tasks of casino related programs; SMC and Sport Council and functions for all casino divisions as in accordance with operational needs and also for effective training and resource utilization.-Be well versed with all existing rules, regulations and work procedures governing the department and be aware of company policies as well as keeping abreast ofthe latest developments in the casino industry.-Facilitate SMC / Sports and any casino related programs.-Assist in handling all reported matters and / or resolve complaints pertaining to SMC activities and other related issues with tack, courtesy and in an unbiased manner.
-Open and close the store according to trained SOP’s-Demonstrate product knowledge by presenting the features and benefits of the merchandise to the guests-Follow the steps of service-Display stock attractively according to presentation standards-Participate in stock takes-Receive and process incoming stock-Report out of date, missing or damaged stock-Rotate stock and monitor use by dates-Process stock transfers-Operate ePOS equipment according to procedure-Create an exciting and vibrant park atmosphere by “spruiking’ retail items-Act with confidence in responding to guest enquiries in a helpful manner-Provide memorable moments for guest whenever possible-Take full ownership of the government to resolve guest challenges as soon as possible-Deliver excellence in guest service at all times-Suggest and recommend to guest