Time To Recharge (optional depending on the Resort): dedicated times to invite Kids and Parents to have quality calm times together away from the Resort excited life (observation games, yoga sessions, etc.)
Assist in calling up customers for service / sales interactions;
Carry out Branch RCSA through sample checking and effective rectification as applicable;
Accept and process transactions (deposits, withdrawals, Remittances, ANSB and any other products launched by the Bank) in a timely and accurate manner;
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Ensure acceptable asset quality of existing portfolio by being pro-active and up-to-date in terms of market intelligence in relation to accounts and industry of portfolio management.
Work closely with product partners including Trade Services, Global Markets, and Deposit & Liability Management in order to meet financial and banking requirements of clients in a wholesome manner.
Ensure that banking facilities offered to clients are structured in compliance with credit lending policies.
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Demonstrate strong knowledge of budgeting, profit and loss (P&L) management, cost control, and Human Resources practices, including training, performance management, and employee engagement.
Previous experience in a similar leadership role within a luxury hotel or international hospitality brand.
Degree or higher qualification in Hospitality Management, Food & Beverage Management, or a related field.
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Monitor hotel compliance with the requirements of the Shangri-La Group Safety & Loss Manual, report any deviations, and recommend appropriate corrective actions.
Certificate or Diploma in Electrical Engineering, Building Services, or a related field.
Minimum 2 years of working experience in an industrial environment (e.g., electrical services), fire engineering, firefighting, or a hotel engineering division. Experience in facilities management is preferred.
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Articulate, customer oriented, a team builder, a self-starter, goals oriented with commitment to professional values; self-confidence, maturity and charisma is an advantage