Safety and Compliance: Learning and adhering to train safety rules and operational procedures, contributing to a secure environment for both guests and crew.
Currently pursuing a Bachelor's or Master's degree in Hospitality Management, Tourism, Business Administration, Operations Management, Logistics, or a related field.
Operational Process Improvement: Identifying and recommending enhancements to operational processes and procedures to improve efficiency and service quality.
Cross-Departmental Collaboration: Liaising with various departments, including hospitality, culinary, maintenance, and sales, to ensure seamless communication and integrated service delivery.
Administrative Support: Performing general administrative duties such as preparing reports, managing documentation, and assisting with data analysis.
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Ability to plan and execute content calendars, manage multiple projects and deadlines, and coordinate with designers, marketers, and external partners.
Comfort with user and market research, including interviewing users, synthesizing insights, and translating findings into content and brand strategies.
Excellent written and verbal communication skills in English; proficiency in Bahasa Malaysia or other regional languages is an advantage.
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Maintain allocated service tools and all Personal Protective Equipment (PPE) issued in accordance to
Maintain the upkeep of service facilities and service vehicles according to 5S standards and recommend
Participate in periodic service and safety training as scheduled to ensure constant update of product knowledge as well as to meet industry's EHS statutory requirements in carrying out related field activities
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Lead tendering and procurement activities, including: Pre-qualification and tender strategy development, preparation of preliminaries and tender documentation, tender analysis, clarification, and recommendation reports,
Support change control and post-contract cost management, managing variations, compensation events, and cost impacts arising from design development and client changes, escalating major issues where required.
Prepare monthly post-contract cost reports, cashflows, and forecasts, supporting formal client presentations and governance reviews.
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Maintain up-to-date knowledge of products, competitors, diseases, and therapeutic processes to foster professional relationships and support clinical discussions.
Plan and manage weekly schedules with Sales Manager to optimize work execution, ensuring coverage, frequency, and delivery of customer-centric activities within budget.
Develop and implement account plans with internal teams to identify opportunities, address unmet customer and patient needs, and enhance account performance.
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Act as a central communication point for the client and project stakeholders, providing clear updates and supporting effective, timely decision‑making.
Build strong working relationships across engineering, design, procurement, construction, validation, and regulatory teams to support smooth project progression.
Contribute to the review of design information, technical submissions, validation requirements (e.g., cGMP for pharma or redundancy needs for data centers), and change requests.
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