Strong stakeholder management skills across business, technology, vendors, and operations.
Experience in leading solutions across cards and financial services, including issuing, authorization, settlement, lifecycle, disputes, tokenization, fraud controls, as well as retail banking systems such as loans, LOS, ATMs, and core banking.
Develop project plans, drive project schedule, collaborate and coordinate across stakeholders, within and across teams to commit project goals, timelines and deliverable; track and manage action items, issues and risks
Apply psychometric and talent assessment tools (including Saville Assessment or equivalent) to support talent selection, development and succession decision-making
Interpret and translate assessment outputs into practical business insights for leadership development, high-potential identification and succession planning
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Act as the main liaison between ERP users, department representatives, management, and the ERP vendor for system support, bug fixes, enhancements, and customization requests.
Gather, clarify, and document user requirements for ERP customization or enhancement requests, including the current process, identified problem, expected outcome, priority, and affected departments.
Coordinate ERP customization and improvement projects, including requirement discussion, scope confirmation, vendor quotation, proposed timeline, testing, implementation, and project closure, subject to management approval.
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Exposure to talent assessment applications in hiring, leadership development and/or succession planning is highly valued
Familiarity with integrating assessment insights into broader talent strategies (e.g., leadership effectiveness, workforce planning, succession pipelines) will be an advantage
Background in project management and excel at managing details of medium to large project
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Support the reception of patients and customers, guiding them throughout their clinic visit.
Offer refreshments and general assistance to customers as needed.
Handle dispatch and runner tasks such as collecting documents, managing banking errands, purchasing clinic supplies, and delivering items to vendors or business partners.
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