As an internal consultant, support SCHOTT's global operating business units in process consulting and optimization and design the future sales & distribution processes within the SCHOTT Group.
Coordinate and communicate with IT counterparts, SAP colleagues and stakeholders globally, to drive projects and tasks so they completed on time and with the expected quality.
Prepare training materials, conduct training sessions and upskill SAP key users.
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Strong understanding of end-to-end Order-to-Cash (OTC) and Procure-to-Pay (PTP) processes.
Experience in SAP SD billing cycle configuration based on Division, including billing schedules, billing dates, billing due dates and related business requirements.
Strong knowledge of Sales Orders, Deliveries, Billing, Pricing, ATP and Credit Management.
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Collaborate with business teams to gather requirements, perform impact analysis, and deliver solutions aligned with global templates and compliance standards.
Support and oversee data-related activities, including data migration, validation, and quality checks during deployments.
Perform functional testing, coordinate user acceptance testing, and support cutover/go-live readiness.
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Providing application support under the SAP platform for the SAP SD Module, troubleshoot and resolve issues & requests within targeted SLA
Act as point of contact to analyze and fix application and system issues, ensuring SAP services are available and reliable to meet business expectations
Manages incidents, service request, problem and change requests reported by user and follow-up promptly for closure
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You will actively participate in the conceptions of roll-out plans and their successful international implementation.
You will keep track of SAP tickets and promote successful problem solving.Where necessary, you will take over the provider management of external partners.You need to stay up to date with the latest SAP releases and technologies, and pursue professional development opportunities.
You will be working directly with customers to understand their business needs, developing solutions, and ensuring customer satisfaction.
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Monitor and validate data integration between source systems and the Qlik Sense reporting system to ensure data completeness, consistency, and integrity through reconciliation, discrepancy investigation, and issue resolution coordination.
Assist in supply chain inventory stock availability analysis to support operational planning and decision-making.
Support Functional Specification Documents (FSD), Change Requests (CR), testing documentation, and User Acceptance Testing (UAT).
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