Filing & Archiving: Maintain a systematic "Zero-Error" filing system, ensuring both physical files and digital PDF backups are updated daily.
Sales Contract Management: Prepare and coordinate formal Customer Sales Agreements & Customer Sales Document once a sale is confirmed by the Sales Team.
Delivery Documentation: Prepare the complete Delivery Order (DO) set, Customer Sales Document and ensure all documents are signed and stamped by the customer upon machine arrival.
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Be responsible for welcoming guests, providing information and personalising customer relations
Manage arrivals and departures (check-in and check-out), telephone switchboard, keep information media available to customers, collect invoices and control deferred operations
Know the resort perfectly and work in collaboration with the relevant departments (room staff, laundry, catering etc.)
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