Process all guest check-in and check-out.Confirming reservations, assigning room, and issuing and activating room keys.Process all payment types such as room charges, cash, debit or credit cards.Resolving any late and disputed charges.Answer, record, and process all guest calls, messages, requests, questions, or concerns.Coordinate with Housekeeping to track readiness of rooms for check-in and room with maintenance issues.
Candidates should possess strong organizational skills, attention to detail, and proficiency with office software (e.g., Microsoft Office or similar tools).