Maintain patient records with accuracy and confidentiality, including updating personal information, treatment histories, and insurance details.
Assist dental staff with basic chairside duties as needed, such as preparing treatment rooms, sterilizing instruments, and handing instruments to the dentist.
Manage inventory of dental supplies, place orders when necessary, and ensure the reception area and treatment rooms are clean, organized, and well-stocked.
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Office Management
Scheduling Appointments
Record Keeping
Communication Skills
Time Management
Customer Service
Data Entry
Organizational Skills
Microsoft Office
Problem Solving
Attention to Detail
Office Management
Scheduling Appointments
Record Keeping
Communication Skills
Time Management
Customer Service
Data Entry
Organizational Skills
Microsoft Office
Problem Solving
Attention to Detail
Office Management
Scheduling Appointments
Record Keeping
Communication Skills
Time Management
Customer Service
Data Entry
Organizational Skills
Microsoft Office
Problem Solving
Attention to Detail
conversely freely in English & Mandarin
Facilitate team knowledge: Provide regular updates and training to ensure the team is well-informed of hotel offerings, services, and local attractions
Delight our guests: Welcome guests, respond to inquiries, and resolve concerns promptly to uphold service standards
Oversee VIP guest experience: Review VIP reservations and ensure an elevated and seamless check-in and check-out experience
...
Facilitate team knowledge: Provide regular updates and training to ensure the team is well-informed of hotel offerings, services, and local attractions
Delight our guests: Welcome guests, respond to inquiries, and resolve concerns promptly to uphold service standards
Inspire and develop the team: Supervise and support front office team members, monitor performance, provide coaching, and foster a positive and productive work environment
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To order consumable items requested by staff, plan for delivery date and process the invoices on time for Finance Department to make payment.
All invoices/DO are in electronic filing ( scan and rename soft copies)
Maintain and update the Vehicle Registration Master List from time to time by issuing Car /Motorcycles stickers to staff on time, and update the security guards with the latest vehicle list.
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Greet and receive visitors (internal and external) at the front desk, verify their appointments where necessary, and direct them to the designated meeting rooms, waiting areas or other locations. Keep the Executive Secretary ("ES") informed of visitors' arrival and meeting arrangements.
Receive, screen and direct incoming telephone calls professionally, taking accurate messages and ensuring timely follow-up where required.
Ensure proper completion of visitors' registration records (where applicable), verify visitor access and prevent unauthorised persons from entering the office premises.
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Facilitate team knowledge: Provide regular updates and training to ensure the team is well-informed of hotel offerings, services, and local attractions
Delight our guests: Welcome guests, respond to inquiries, and resolve concerns promptly to uphold service standards
Oversee VIP guest experience: Review VIP reservations and ensure an elevated and seamless check-in and check-out experience
...