Ensure and maintain a good hygiene standard and procedures including social distancing and guest tracking have been practicing all the time while interacting with guest
Assist Welcome Desk Supervisor and Executive to ensure the Welcome Desk services provided to guests and customers are fulfilling the resort's quality standard
Assist Welcome Desk Supervisor and Executive to ensure the guest check-in and check-out and golf registration process is in order and efficient and collect payment of green fee and other charges
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Address patient or guardian queries related to billing matters.
Prepare reports for management review.
Responsible and accountable for performing duties as required, in compliance with KPJ Group policies, working instructions, and standard operating procedures (SOP).
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