Work closely with internal and external stakeholders, including customers, hauliers, forwarding agents, and shipping lines, to ensure smooth shipment execution.
Identify opportunities to improve operational processes and enhance overall customer experience.
Perform any other duties and responsibilities assigned by Management from time to time.
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Collaborate effectively with the logistics coordination team to track shipments, arrange pickups and deliveries, and provide timely updates to customers.
Maintain a high level of product and service knowledge to provide accurate information and recommendations to clients.
Process customer orders, manage documentation, and ensure all necessary paperwork for shipments is completed accurately and efficiently.
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Marketing Strategy
Sales Management
Logistics Operations
Market Research
Customer Relationship Management
Team Leadership
Budget Management
Performance Analysis
Communication Skills
Negotiation Skills
Strategic Planning
Business Development
Communication Skills
Organizational Skills
Proficiency in Office Software (e.g.
Microsoft Office Suite
Google Workspace)
Task Prioritization
Discretion and Confidentiality
Problem-Solving
Attention to Detail