Keep customers updated proactively and resolve issues before they escalate
Maintain accurate records and meet our service-standard timelines
The RoleYou'll be a key point of contact for our customers coordinating shipments from booking to delivery, handling documentation, and keeping clients updated. We have clear SOPs and full training, so whether you're starting your career or already have a couple of years in the field, we'll set you up to succeed.
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Act as the primary territory contact to handle customer inquiries, manage complaints, and coordinate with internal cross-functional teams to maximize total business goals.
Minimum of 4 years of successful B2B sales experience with a track record in the logistics industry.
Strong familiarity with local financial aspects, international market conditions, supply chain trends, currency factors, and cultural business differences.
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