Monitoring Automation: Design, develop, and refine monitoring reports for key risk control indicators, and promote the automation of monitoring processes.
Proactively identify new fraud patterns, fraudulent merchants and merchant/acquirer points of compromise for reporting to the Team Lead for remediation measures
Prepare Suspicious Transaction Reports (STR) and/or other reports (as appropriate) for the MLRO to submit to the relevant jurisdiction's financial intelligence unit where required
Monitoring Automation: Design, develop, and refine monitoring reports for key risk control indicators, and promote the automation of monitoring processes.
Proactively identify new fraud patterns, fraudulent merchants and merchant/acquirer points of compromise for reporting to the Team Lead for remediation measures
Bachelor’s degree in a related field, at least 2 years’ experience in Fraud Risk Management and Controls for financial institutions / payments / cards / banks / e-wallets. Strong analytical mindset and able to adapt within a fast-paced environment. Excellent communication skills, both written and verbal. Attention to details and high degree of accuracy. Good knowledge and understanding of overall Fraud Risk processes, policies and operations. Ability to work in a high-volume and in a fast-paced environment is required. Proficiency in using Microsoft products such as Excel, PowerPoint, Word; and Google Suite. Excellent team player.
Conduct meaningful open coaching routines and deliver candid feedback aimed at enhancing employee capability to meet business results and achieve performance success
Design and implement risk control measures that prevent losses and protect users, such as alerts, verifications, and friction applied at high-risk moments in the customer journey. Develop and refine operational procedures to improve the efficiency of risk controls.
Cross-Functional Collaboration: Partner closely with Marketing, Product, Commercial Merchants, and Data Science teams to build scalable, automated features (e.g., advanced device fingerprinting, KYC triggers) that minimize promo leakage.
Translate Business into Scalable Systems: Balance business and system thinking, translating high-level business intent into end-to-end flows and developer-ready specifications, including OpenAPI (Swagger) specs, JSON Schemas, and UML Sequence Diagrams.
Conduct meaningful open coaching routines and deliver candid feedback aimed at enhancing employee capability to meet business results and achieve performance success
Case Management: Document investigation findings clearly and accurately in case management systems, ensuring all actions and decisions are traceable and compliant with internal policies.
Case Management: Document investigation findings clearly and accurately in case management systems, ensuring all actions and decisions are traceable and compliant with internal policies.
A core part of your remit is to let Banxa grow safely. That means getting chargebacks and scheme ratios under control while opening up more approvals, more payment methods (APMs, PayPal, etc) and more markets (SEA, LatAm, Africa, etc), instead of blocking them.
Understanding of KYC/AML processes with at least one year of hands-on experience as Fraud/Risk Analyst, Identity Verification Specialist, KYC/AML Analyst;
Partner with Product, Engineering, Data Science, Operations, Partnerships, and other Risk teams to scope, prioritize, and deliver fraud mitigation work.