Handle emergencies appropriately according to established procedures; prepare and file accident reports
Supervise and evaluate staff; complete employee reviews; keep accurate records of employee attendance and timesheets; provide positive direction to motivate quality performance; discipline personnel when necessary and appropriate
Interview candidates; onboard and train new hires
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The Workshop Manager coordinates with operations and fleet management teams to prioritize vehicle availability, manage breakdowns, and minimize downtime.
Responsibilities also include monitoring inventory of spare parts and tools, controlling maintenance costs, maintaining accurate records, and ensuring adherence to health, safety, and environmental procedures within the workshop.
Strong technical knowledge in automotive or heavy vehicle maintenance, including diagnostics, repair procedures, and preventive maintenance planning.
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*After-sales service technicians provide after-sales service support to customers, such as the installation, maintenance and repair of the sold products. They take corrective actions to ensure customer's satisfaction, resolve technical product-related issues and write customer summary reports.*