Delivering professional, courteous, and seamless service in accordance with Belmond's luxury service standards and LQA requirements
Engaging with guests in a warm and welcoming manner, responding promptly to enquiries and requests to create a comfortable and memorable dining experience
Maintaining a thorough knowledge of the services and facilities available onboard to effectively assist guests throughout their journey...
Present menus to patrons and answer questions about menu items, making recommendations upon request. Explain how various menu items are prepared, describing ingredients and cooking methods.
Clean tables or counters after patrons have finished dining.
Present menus to patrons and answer questions about menu items, making recommendations upon request. Explain how various menu items are prepared, describing ingredients and cooking methods.
Clean tables or counters after patrons have finished dining.
1) Greet customers, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions about the menu.2) Input orders into a point-of-sale system and accept payment using a credit card reader or cash register, calculating change accurately and quickly as required.3) Work together to prepare foods such as bombolonies, cinnamon rolls, cakes, sandwiches and creampuffs while following cooking instructions, safety procedures, and sanitary requirements.4) Use specific kitchen machinery such as espresso machines to create customized hot and cold beverages to customers’ preferences.5) Ensure restaurant cleanliness daily by clearing tables, returning trays to the kitchen, sweeping and mopping floors, washing and sanitizing kitchen utensils, and servicing restrooms.6) Communicate effectively with team members and management to create work schedules, train new employees, and resolve any interpersonal issues as needed.7) Handle guests’ concerns and complaints professionally and calmly to resolve problems according to restaurant policy.8) Maintain a neat and tidy appearance by wearing a uniform and adhering to a corporate dress code.
Projected Total Compensation: RM1,700.00 - RM2,500.00 per month