Maintain comprehensive service records and technical reports while ensuring equipment, tools and on-site activities meet required safety and quality standards.
Providing Advanced Technical Troubleshooting: Act as the regional escalation point for 2nd and 3rd level technical issues, ensuring long-term customer success and system stability following implementation.
Drive the regional transition toward Connect and Scale initiatives, focusing on the successful adoption of term-based software like Trimble Business Center and Trimble Access.
Maintain comprehensive service records and technical reports while ensuring equipment, tools and on-site activities meet required safety and quality standards.
Procurement & Material Coordination: Support the sourcing and coordination of approved materials, finishes, and equipment. Maintain organized records of vendor details, specifications, and delivery schedules to ensure timely and compliant procurement.
Building trusted customer relationships by delivering professional onsite support, providing technical guidance, coordinating with customers and project stakeholders, and communicating service findings and corrective actions effectively.