The PM, CM and operations will be carried out by the in-house teams with certain activities outsourced toVendors. TO may be assigned as Person-In-Charge (PIC) to monitor Vendors when performing their assignedtasks.
Take ownership of technical solutions, ensuring successful implementation within customer projects, and utilize specialist knowledge to tackle complex network design and configuration challenges.
· Service Monitoring, Incident Management andReporting: Monitor platform availability, service performance and utilisation;troubleshoot incidents and service requests; coordinate resolution with engineering teams and vendors; and produce operational dashboards and management reports.