In-house Team Leadership – Recruit, lead and develop in-house security and cleaning teams, fostering accountability, service excellence and continuous improvement.
Compile information necessary to ensure all site-specific documentation and reports are completed accurately and on time, including (and as applicable): Property Information Book, Site Operating Manual, Emergency Procedures Manual, IIPP Manual, Local Code Compliance Log, ADA Compliance Log, OSHA Log, Safety Meeting Log, Elevator Logs, Janitorial Log, Purchase Order Log, Vendor Certificates of Insurance, As-built Drawings, IIPP Manual, Paid Invoices File, General Files, Contract Files, Annual Property Conditions and Year-end Performance Report and other reports and documentation as required
Own the overall workplace experience day to day, proactively identifying and resolving issues end to end and escalating only where safety, material cost, scope, policy, or leadership decisions are required.
Support budgeting, procurement and contract administration, including obtaining quotations, monitoring service contracts, processing documentation and maintaining proper records.
Maintain a facilities issue log and ensure reported defects and service requests are resolved promptly, escalating major or recurring issues to the COO.
Conduct routine inspections of plant rooms, equipment, utility systems, and hospital facilities. Record equipment readings and operating parameters and report abnormalities, safety concerns, deterioration, or potential failures.
Conduct routine inspections of plant rooms, equipment, utility systems, and hospital facilities. Record equipment readings and operating parameters and report abnormalities, safety concerns, deterioration, or potential failures.