Field force & cross-functional integration: Work closely with Sales, Medical and Market Access teams to connect omnichannel plans with customer- and account-facing execution, enable adoption of relevant tools/content and incorporate field insights into continuous optimization.
Launch readiness & performance optimization: Support launch and indication-expansion readiness through integrated channel planning; establish KPIs and dashboards to assess reach, engagement and channel effectiveness and translate insights into timely actions.
Cross-functional execution & governance: Orchestrate omnichannel initiatives across a complex stakeholder environment, ensuring timely execution, appropriate use of resources and adherence to GSK promotional, privacy, digital, medical and governance requirements.
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Organize and implement various marketing and promotional activities across the region.
Oversee operational standards, inventory management, visual merchandising, and customer service quality for all stores in the region, ensuring full compliance with company policies and applicable local laws and regulations.
Gather frontline market intelligence (competitors, consumer trends, regulatory changes) in overseas markets; combine this with regional sales data and operational performance to formulate responsive strategies and provide data driven support for overseas business development.
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Ensuring full bid governance and documentation control, maintaining accurate records, assumptions, decisions, and version history in compliance with internal audit requirements.
Conducting customer-facing commercial discussions, including terms & conditions, clarifications, and negotiation inputs to support Sales.
Monitoring and reporting bid progress, providing structured updates, dashboards, and post-bid win/loss analyses to support continuous improvement.
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Identify and explore opportunities for new product introductions and product expansion, while managing the contract renewal process to protect and grow client relationships
Take decisive and timely action to resolve clients' operational issues and service complaints, ensuring consistently high levels of client satisfaction
Plan and manage regular business communications and business review meetings with clients' management teams to maintain strategic alignment and drive joint outcomes
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Ensuring full bid governance and documentation control, maintaining accurate records, assumptions, decisions, and version history in compliance with internal audit requirements.
Conducting customer-facing commercial discussions, including terms & conditions, clarifications, and negotiation inputs to support Sales.
Monitoring and reporting bid progress, providing structured updates, dashboards, and post-bid win/loss analyses to support continuous improvement.
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Lead the business solution process by understanding customer requirements and developing appropriate solutions, cost models, pricing, proposals, and customer presentations.
Work closely with Procurement to ensure robust and competitive pricing for new business opportunities and contract renewals.
Respond to RFIs, RFQs, tenders, and transactional enquiries within required timelines.
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Supporting distributor, system integrator and consultant engagement through joint customer visits, opportunity qualification and driving market penetration
Preparing and delivering solution presentations to customers, consultants and partners
Bring 3–5 years of sales or business development experience within water, metering, utilities, HVAC and cooling, infrastructure or software solutions. Experience with water or cooling metering is considered an asset.
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