Maintain a clean and organized cashier station, including restocking supplies, tidying the counter area, and ensuring promotional materials are up-to-date.
Collaborate with kitchen and service staff to ensure timely and accurate order fulfillment, communicating any special customer requests or dietary needs.
Adhere to all food safety and hygiene standards, ensuring the cleanliness of the work area and proper handling of food and beverages.
...
Excellent verbal and written communication skills.
Experience in basic understanding SQL for ensuring customers data.
Proficient in using Microsoft Office applications
-Ensures that good customer relations are maintained and customer claims and complaints are resolved fairly, effectively and in accordance with consumer laws.
-Maintains and updates electronic and/or hard copy records as required.
Other duties as assigned. No cold calling required.
Manage all receipts of outlets, includes cash, card payment and e-wallet payment. Ensure no missing payments for all sales made and safe keep cash received.
Ensure outlet operation guide is adhere to by outlet and staff at all time.
Ensure best customer experience provided to all outlet customers, and handle issues and complaint raised by customers adequately.
...
Manage all receipts of outlets, includes cash, card payment and e-wallet payment. Ensure no missing payments for all sales made and safe keep cash received.
Ensure outlet operation guide is adhere to by outlet and staff at all time.
Ensure best customer experience provided to all outlet customers, and handle issues and complaint raised by customers adequately.
...
Manage all receipts of outlets, includes cash, card payment and e-wallet payment. Ensure no missing payments for all sales made and safe keep cash received.
Ensure outlet operation guide is adhere to by outlet and staff at all time.
Ensure best customer experience provided to all outlet customers, and handle issues and complaint raised by customers adequately.
...
Deliver excellent hospitality by serving guests courteously
ensuring accurate order-taking and timely service
maintaining cleanliness and ambience
supporting operational duties
recommending menu items confidently
adhering to hygiene
grooming
safety standards
Sales Building & Brand Growth: Drive sales through marketing initiatives, promotions, and continuous improvement of the customer experience.
Compliance & Workplace Safety: Ensure compliance with food safety, hygiene, workplace safety, and operational standards.
Continuous Improvement: Review business performance, identify improvement opportunities, and lead initiatives to enhance operations and team engagement.
...
Sales Building & Brand Growth: Drive sales through marketing initiatives, promotions, and continuous improvement of the customer experience.
Compliance & Workplace Safety: Ensure compliance with food safety, hygiene, workplace safety, and operational standards.
Continuous Improvement: Review business performance, identify improvement opportunities, and lead initiatives to enhance operations and team engagement.
...