Foster effective collaboration within regional and global HR networks to understand pain points, proactively contribute in proposing solutions, and work closely with relevant teams on their implementation. Consistent and high-quality service deliveries are expected in this senior role
Execute system data maintenance and business process activities in support of P&C business processes when necessary, especially if they are required by critical projects. Build, support, and guide appropriate process execution, ensuring all HR processes comply with statutory and audit requirements
Mandatory 3 or more years of project management experience in the HR field
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You will implement and track product evolutions, following the testing policy
You will interface with the Business to catch existing and future needs, contributes to write functional specifications and contributes to the product evolution roadmap
Bachelor degree or above, ideally in electronics, telecom or IoT / remote monitoring
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Implement and optimize endpoint governance using Microsoft Intune, including configuration profiles, compliance policies, security baselines, and device‑lifecycle management.
Support directory, identity, and device policy integration using Entra ID (Azure AD), ensuring secure authentication, conditional access, and identity‑driven device posture.
Apply and tune Group Policy Objects (GPO) and MECM (Microsoft Endpoint Configuration Manager) for on‑premises and hybrid Windows endpoint management.
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Leader Deputy& Support: Assist leaders with daily operations, Quality Assurance (QA), audit prep, candidate selection with People& Culture (P), task distribution, and administrative management (e.g., leave requests). Step up as deputy during leader absences.
Front-Line& Escalated Support: Provide exemplary front-line support and manage complex technical, medical, and marketing-oriented customer requests across various channels (phone, written, digital solutions).
Compliance& Complaints Handling: Meticulously process product complaints and manage adverse events in strict alignment with internal quality guidelines and regulatory mandates.
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KPI Monitoring & Knowledge Management: Monitor and analyze regional performance KPIs to ensure country procedures are followed, while maintaining and updating local knowledge-base documentation
Leader Deputy & Support: Assist leaders with daily operations, Quality Assurance (QA), audit prep, candidate selection with People & Culture (P&C), task distribution, and administrative management (e.g., leave requests). Step up as deputy during leader absences