Liaise with fleet coordinators to confirm container loading capacities to ensure effective container allocation.
Obtain quotations from freight forwarders and third-party logistics (3PL) providers for comparison and evaluation.
Develop and communicate container collection and transportation schedules including coordination of inter-warehouse transfers and third-party transportation arrangements.
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Supporting the APAC Service Delivery Lead to resolve stakeholders’ issues escalated by the business, including provide detailed documentation, action plans to avoid recurrences and propose any changes needed in current ways of working. Reviewing process documents and providing trainings when necessary.
Build network and engaging with customers on P2P and O2C performance processes/activities challenges and improve awareness on P2P and O2C end to end Support Model. Bring business users challenges observation to relevant parties for their support on improving customer experience / support model.
Collaborates with the rest of the Finance organization, Tax, FRMC and LOC to ensure alignment to local legislation and regulations. This to mitigate risks and ensure processes are developed and executed in compliance.
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Supporting the APAC Service Delivery Lead to resolve stakeholders’ issues escalated by the business, including provide detailed documentation, action plans to avoid recurrences and propose any changes needed in current ways of working. Reviewing process documents and providing trainings when necessary.
Build network and engaging with customers on P2P and O2C performance processes/activities challenges and improve awareness on P2P and O2C end to end Support Model. Bring business users challenges observation to relevant parties for their support on improving customer experience / support model.
Collaborates with the rest of the Finance organization, Tax, FRMC and LOC to ensure alignment to local legislation and regulations. This to mitigate risks and ensure processes are developed and executed in compliance.
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Foster effective collaboration within regional and global HR networks to understand pain points, proactively contribute in proposing solutions, and work closely with relevant teams on their implementation. Consistent and high-quality service deliveries are expected in this senior role
Execute system data maintenance and business process activities in support of P&C business processes when necessary, especially if they are required by critical projects. Build, support, and guide appropriate process execution, ensuring all HR processes comply with statutory and audit requirements
Mandatory 3 or more years of project management experience in the HR field
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You will implement and track product evolutions, following the testing policy
You will interface with the Business to catch existing and future needs, contributes to write functional specifications and contributes to the product evolution roadmap
Bachelor degree or above, ideally in electronics, telecom or IoT / remote monitoring
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Leader Deputy& Support: Assist leaders with daily operations, Quality Assurance (QA), audit prep, candidate selection with People& Culture (P), task distribution, and administrative management (e.g., leave requests). Step up as deputy during leader absences.
Front-Line& Escalated Support: Provide exemplary front-line support and manage complex technical, medical, and marketing-oriented customer requests across various channels (phone, written, digital solutions).
Compliance& Complaints Handling: Meticulously process product complaints and manage adverse events in strict alignment with internal quality guidelines and regulatory mandates.
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