Follow up on customer inquiries via email/call for the company’s products.
Resolve customer complaints by investigating & identifying problems, developing solutions, preparing reports, and making recommendations to HOD or Management. Act as an extension of the sales force to handle the chemical sales activities. Working with customer service/QA QC team for a pre-shipment sample and follow up with customer for approval status.
Coordinate with customer service and sales team for marketing activity preparations. Engage and participate in project support activities including sales discussion, marketing reports, market analysis, presentation, etc
...
Follow up on customer inquiries via email/call for the company’s products.
Resolve customer complaints by investigating & identifying problems, developing solutions, preparing reports, and making recommendations to HOD or Management. Act as an extension of the sales force to handle the chemical sales activities. Working with customer service/QA QC team for a pre-shipment sample and follow up with customer for approval status.
Coordinate with customer service and sales team for marketing activity preparations. Engage and participate in project support activities including sales discussion, marketing reports, market analysis, presentation, etc
...