Responsible for managing activities for developing business for the company.
Candidates must possess at least a Professional Certificate, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree.
At least 2 years of working experience in the related field is required for this position
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Observe and understand client’s end to end collection operations, user behavior, collection workflows, and management practices in real-world environments
Evaluate operational inefficiencies, manual workarounds, underutilized features, bottlenecks, and process gaps that affect recovery effectiveness
Analyze collection performance trends, operational behaviors, and workflow effectiveness using data-driven approaches
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