Alert licensee/ PLS AE for any flagged factory(s) that needs immediate action (pending data, corrections, expiring approvals etc).
Flag any issues arising and provide initial recommendations as early as possible
Familiarize with Hasbro audit process and assist licensee/AEs/CBA in charge in checking audit reports prior to uploading in CBA portal for approval.
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Key person to comple A&P mapping and matching (Adversiting & Promotion) in Exceedra system on daily basis to meet the expectation of AR aging.
Key person to coordinate and liaise with CAMs/Senior Manager/ IT dept. in addressing any gap in the matter of A&P mappign and matching issues in Exceedra.
Assist Senior Manager in preparing and compiling the Customers Accounts Receivables report, OSA template, promo compliance and sales bulleting template for CAMs input.
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Technical alignment for orders : Verify product details, specifications, and configurations to ensure orders are accurate and meet customer application requirements.
Cross-functional coordination : Liaise with procurement, logistics, and technical teams to ensure product availability, shipment accuracy, and smooth delivery.
Issue handling (delivery, quality, warranty) : Support clients on order-related issues such as delays, incorrect items, product defects, returns, and warranty claims.
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Coordinate service-related contracts, tenders, and documentation in support of the technical service team, ensuring accuracy and adherence to process requirements
Manage and maintain tender files and the eligible vendor list, ensuring readiness and compliance for tender submissions
Administrative duties and coordination tasks as required
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Prepare, draft, format, and edit documents including memos, presentations, reports, email correspondence, proposals, and official letters with accuracy and attention to detail.
Ensure all documents meet organizational standards in terms of format, consistency, and professionalism.
Maintain communication records and correspondence in an organized and accessible manner.
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