Respond promptly to customer enquiries, feedback, and complaints via phone, WhatsApp, and email while ensuring issues are properly recorded, monitored, and resolved within agreed timelines.
Educate patients on oral hygiene, post-operative care instructions, and treatment plans, answering their questions and addressing concerns with empathy and clarity.
Qualification & Requirements:- Bachelor's Degree in Accounting, Finance or related field.- Minimum 2 years of relevant working experience in accounting or finance.- Proficient in Microsoft Excel and accounting software (e.g. SQL, AutoCount, or equivalent).
Performance Analysis: Consistently analyze and track buying and selling performance metrics, proactively identifying trends and implementing corrective actions to meet and exceed targets.
Create visually appealing graphics, illustrations, and layouts for digital and print materials, including brochures, presentations, and advertisements.
Develop and maintain a consistent brand identity across all visual communications, including logos, color palettes, typography, and imagery, ensuring adherence to brand guidelines.