Maintain and nurture strong customer relationships through effective communication and proactive problem-solving, ensuring client satisfaction and repeat business.
Acquire and maintain comprehensive product knowledge of Connect Build's offerings, including exhibition design, marketing solutions, and event management services, to effectively address client inquiries and provide tailored solutions.
Utilize strong communication skills in English, Bahasa Malaysia, and Mandarin to effectively interact with clients, vendors, and team members from diverse backgrounds.
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Maintain and nurture strong customer relationships through effective communication and proactive problem-solving, ensuring client satisfaction and repeat business.
Acquire and maintain comprehensive product knowledge of Connect Build's offerings, including exhibition design, marketing solutions, and event management services, to effectively address client inquiries and provide tailored solutions.
Utilize strong communication skills in English, Bahasa Malaysia, and Mandarin to effectively interact with clients, vendors, and team members from diverse backgrounds.
...
Monitor campaigns/activities/event’s development and activities.
Coordinate and implement various marketing and promotional strategies.
Feedback of the industries such as competitor doings, explore and suggest potential athletes/influencer, and new idea to improve the brands’ community scene.
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Monitor campaigns/activities/event’s development and activities.
Coordinate and implement various marketing and promotional strategies.
Feedback of the industries such as competitor doings, explore and suggest potential athletes/influencer, and new idea to improve the brands’ community scene.
...
As we grow from a single venue into a multi-venue lifestyle and wellness brand, we are looking for a Marketing, Events & Partnerships Manager to help lead the next stage of growth.
This is not a traditional marketing role. This is a highly dynamic role that sits across brand, marketing, partnerships, events, community, and commercial growth.
The ideal candidate is someone who can think strategically while also being comfortable executing on-ground activations and building relationships with brands, creators, and communities.
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Cross-functional Collaboration: Work closely with product, sales, operations, and branch teams across Malaysia to ensure seamless campaign and event execution. You will be expected to travel to different states for on-ground activations, site visits, and roadshow support as needed.
Performance Reporting: Track and report on KPIs including campaign ROI, event attendance, and lead generation. Maintain accurate event records, post-event summaries, and support timely reporting for internal reviews.
Proven ability to plan and execute events, exhibitions, or roadshows end-to-end from logistics and vendor management to on-ground coordination.
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Own day-to-day email marketing: build and send campaigns, manage lists/segmentation, run A/B tests, and optimise performance (opens, clicks, conversions)
Manage paid advertising activity day-to-day (search/display/paid social as relevant): set up campaigns, monitor spend, optimise targeting/creative, and report on CPA/CPR and lead quality
Proven ability to craft compelling content for integrated marketing campaigns across digital, social, print and email channels
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Optimize Event Performance: Maintain a relentless focus on post-event performance, leveraging a robust Response Lead Management (RLM) plan to ensure consistent pre- and post-event follow-up across field and sales teams. This involves analyzing event results and extracting performance insights to inform future event strategies.
Innovate and Lead: Provide thought leadership in event innovation, continuously improving processes, tools, and client engagement models to elevate IBM's event ecosystem. This requires staying up-to-date with industry trends and best practices to drive innovation and growth.
Event Strategy Development: Experience with defining event objectives, target audiences, and success metrics that align to business goals, with a focus on driving measurable business outcomes.
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Own day-to-day email marketing: build and send campaigns, manage lists/segmentation, run A/B tests, and optimise performance (opens, clicks, conversions)
Manage paid advertising activity day-to-day (search/display/paid social as relevant): set up campaigns, monitor spend, optimise targeting/creative, and report on CPA/CPR and lead quality
Proven ability to craft compelling content for integrated marketing campaigns across digital, social, print and email channels
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Conduct market research, competitor analysis, and audience insights to identify branding and sales opportunities for agents.
Translate business and sales goals into actionable marketing initiatives that strengthen agent positioning and market presence.
Plan, execute, and monitor digital marketing campaigns including social media, paid advertisements, events, and promotional activities to increase agent exposure and lead generation.
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Familiar with consumer trends across lifestyle and entertainment pillars, sensitive with Malaysians’ seasonal demands and able to propose and execute campaigns that resonate well with segments.
Strong coordination skills with the ability to manage multiple stakeholders, timelines, and campaign deliverables efficiently.
Support the execution and day-to-day management of campaigns across rewards, entertainment, and lifestyle categories, ensuring accurate setup, fulfilment, and timely launches.
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Manages the property's reactive and proactive sales efforts.
Determines and develops marketing communication activities, in conjunction with Regional Marketing Communications.
Provides customer intelligence in evaluating the market and economic trends that may lead to changes in sales strategy to meet or exceed customer expectations.
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Familiar with consumer trends across lifestyle and entertainment pillars, sensitive with Malaysians’ seasonal demands and able to propose and execute campaigns that resonate well with segments.
Strong coordination skills with the ability to manage multiple stakeholders, timelines, and campaign deliverables efficiently.
Support the execution and day-to-day management of campaigns across rewards, entertainment, and lifestyle categories, ensuring accurate setup, fulfilment, and timely launches.
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