You will be responsible for bringing opportunities to Brotani, managing clients, coordinating events and creating moments that people want to talk about.
• Manage event and catering enquiries from first contact through to completion.
• Respond to enquiries, understand client requirements and prepare quotations and proposals.
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Sales & Business Developmenta. Mencapai target jualan bulanan.b. Mencari pelanggan baharu (korporat, kerajaan, sekolah, universiti, syarikat swasta, wedding,aqiqah, kenduri, event) melalui: Cold call , Walk in, Referral, Menjawab enquiry daripada WhatsApp, Facebook, Instagram, TikTok dan website.c. Membuat site visit dan food testing jika diperlukand. Follow up quotation sehingga closed sales. Berunding harga mengikut guideline syarikat.
Customer Relationshipa. Menjadi PIC kepada pelanggan.b. Memberikan maklumat pakej dengan tepat.c. Menjawab pertanyaan pelanggan.d. Menyelesaikan aduan pelanggan.e Menjaga hubungan baik dengan pelanggan lama untuk menggalakkan repeat order.
Closing & Collectiona. Bertanggungjawab membawa prospect daripada enquiry →quotation →negotiation→confirmation → deposit/payment.b. Memastikan pelanggan membuat booking deposit.c. Follow-up outstanding payment.d. Bekerjasama dengan Admin & Account Department untuk memastikan payment diterimadan direkodkan
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