Manage the full project team including site agents, engineers, quantity surveyors, and safety personnel
Ensure compliance with construction drawings, specifications, contract documents, and relevant authority requirements (e.g., CIDB, DOSH, local authorities)
Chair and manage project progress meetings, site coordination meetings, and client/consultant liaison meetings
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Assist Design Manager on managing design consultant's deliverables and submission.
Coordinate with design consultants and client for delivery schedule, monitor and track design progress, and update design status.
Assist Design Manager in liaison among authorities, design consultants, ICE and/or subcontractors on the technical issues related to design, including to manage or mediate the comments in design and/or temporary work design submission reviewing process to ensure timely closed up by all parties.
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Develop and execute Key Account Management strategies for major and long-term customers, including stakeholder mapping, OPEX planning, and maintenance strategy alignment.
Ensure a high level of customer satisfaction across all service touchpoints.
Actively promote the full range of GEA service offerings, including first service offers, spare parts packages, service agreements, audits, training, service digital products, and upgrades.
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Own the operational, budgeting and payment cycle for each cable system in TIME's portfolio — annual O&M fees, capacity upgrade orders (CUOs), and consortium-billed costs.
Evaluate new investment opportunities (new-build consortium systems, private cables, additional IRU/capacity stakes) and prepare investment proposals with commercial justification for management approval.
Track ROI on existing cable investments and identify options to monetise unused entitlement — e.g. wholesale capacity sales, backhaul bundling, or IRU resale.
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