Conduct rigorous testing and provide ongoing maintenance for applications to uphold performance and reliability standards.
Cultivate deep insights into clients' businesses and industries, leveraging this understanding to identify and capitalize on new opportunities for innovation and improvement.
Foster strong client relationships through clear and effective communication, collaborating closely with both clients and superiors to achieve project success.
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Lead design reviews and operational readiness for provisioning flow design, order orchestration, service activation, service modification, suspension, restoration, termination, and charging-triggered workflows.
Troubleshoot real-time provisioning and charging issues involving SOAP/REST APIs, middleware, Diameter/CAMEL interfaces, event flows, Kafka-based integrations, and microservices.
Support production incidents, failed provisioning cases, charging mismatches, balance or rating defects, revenue leakage investigations, reconciliation gaps, and high-severity operational escalations.
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In addition, you are leading the software engineering direction by establishing engineering standards, promoting DevSecOps best practices, providing technical coaching and contributing to the AWS cloud software engineering community.
Bachelor’s degree in Computer Science, Information Systems Management or in similar fields – Master/PhD is a bonus (CGPA > 3.0 or similar grading is a must)
8+ years of experience in software engineering with a track record of ownership in cross-functional teams, excellent communication skills, and a strong focus on continuous learning, technical curiosity, mentoring and driving high-impact engineering outcomes.
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Risk, policy and third party. Run the information security risk register as a decision-making tool, own the policy lifecycle and exception register, and assess the vendors and partners we integrate with.
Incident response and regulatory notification. Own breach assessment and the notification decision across the jurisdictions we operate in, alongside Legal. In healthcare this is the highest consequence judgement in the role.
Finding what is broken before someone else does. Go looking. Read the infrastructure code, pull the access review output, check that the alert a policy promises is actually configured. When you find a gap, bring it quantified, costed and sequenced.
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Experience: 1+ year of Software Engineering / Backend Development experience
Job Description:
We are looking for a Software Engineer – Backend to join our engineering team and help build and operate secure backend services for an enterprise-search platform.
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You will work across the entire stack — from frontend experiences and APIs to distributed systems, data infrastructure, LLM orchestration, agentic workflows, evaluation systems, and autonomous optimization loops.
The ideal candidate has deep hands-on experience with Claude/Anthropic models, agentic architectures, tool-use, multi-step reasoning, autonomous execution loops, and AI-driven self-optimization.
You should be comfortable asking: "How can we make the system improve itself rather than requiring an engineer to manually optimize every workflow?"
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You will work across the entire stack — from frontend experiences and APIs to distributed systems, data infrastructure, LLM orchestration, agentic workflows, evaluation systems, and autonomous optimization loops.
The ideal candidate has deep hands-on experience with Claude/Anthropic models, agentic architectures, tool-use, multi-step reasoning, autonomous execution loops, and AI-driven self-optimization.
You should be comfortable asking: "How can we make the system improve itself rather than requiring an engineer to manually optimize every workflow?"
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