Performs and documents initial reportability decisions on complaints in accordance with regulations (US FDA) and international regulations (MEDDEV Vigilance, Health Canada, and others as applicable) and company procedures; Elevate complaints that require additional review for regulatory reporting.
Verify that the correct number of complaints have been opened to address all of the issues identified in the complaint description. If required, generate additional complaint records to document all of the issues listed in the complaint description.
Ensure that all complaints requiring customer responses are properly addressed, as assigned; drafts and documents the response in the complaint file.
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Conduct site survey and evaluation of new site. Responsible for Technical Due Diligence, working with consultant and call out risk if any
Subject matter expert in telecommunication network, technologies and market landscape of the region. Strong sense of the market movement and pricing for submarine cable, terrestrial cable, bandwidth and IP Transit services
Responsible for DAYONE campus and regional network planning, including inter-campus interconnect, MDF/MMR planning, cross connect and any network related services
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Ensure that non-conforming components are processed as per Work Instructions, quarantined, labelled, documented, and not released until investigation and method of disposition has been approved.
Ensure that quality standards required by GDP, GMP and 5S are followed.
Work safely to prevent manual handling injuries; take active involvement in the prevention of OH&S hazards.
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Conduct site survey and evaluation of new site. Responsible for Technical Due Diligence, working with consultant and call out risk if any
Subject matter expert in telecommunication network, technologies and market landscape of the region. Strong sense of the market movement and pricing for submarine cable, terrestrial cable, bandwidth and IP Transit services
Responsible for DAYONE campus and regional network planning, including inter-campus interconnect, MDF/MMR planning, cross connect and any network related services
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