Responsible to provide Pre & Post sales support including product at site issue via mobile support or physical visit
Responsible in preparation of quotation based on the single line drawing by customers/sales
Responsible to compile all the quotation details. (Project Title, Consultant, Contractor) and monitor the success rate by monthly follow-up with sales team...
Perform and coordinate restore activities for business‑critical systems and applications, including support during disaster recovery tests and real incidents.
Analyze backup and restore failures, identify root causes, and implement corrective and preventive measures.
Contribute to performance tuning and optimization of backup environments regarding throughput, capacity, and availability....
Maintain current knowledge of multiple areas of hypervisor, OS and container-based solutions and platform
Participate in the pre-sales process to understand customer business and technical objectives and product requirements, in order to develop effective solutions. Ensure that techno-commercial proposals are scoped well, technically sound and are addressing customer business issues
Establish and maintain technical credibility within the company through demonstration of thought leadership, including:...
Identify, assess and monitor regulatory and compliance risks, and recommend mitigation measures to address compliance gaps and emerging issues.
Engage proactively with regulators and government authorities to clarify expectations, address concerns and minimise enforcement and business disruption risks.
Manage regulatory inquiries, complaints and non-compliance matters, and escalate material risks or breaches requiring management attention....