Performs scheduled/emergency on site service repairs, schedules and performs on site preventive maintenance.
Provides customer service reports, escalates open customer issues to management, in order to have a clear, accurate and up to date documentation on company service activities. Logs necessary information on time in CRM system.
Maintains customer relations via phone/e-mail, or available service tools, and performs customer visits on a regular basis to assess product/service satisfaction and to promote any new product ideas or current product improvements....
Gain deep hands on experience in an Agile (Scrum) environment, collaborating with Product Owners, Developers, Business Analysts, Quality Assurance, and Solution Architects.
Build expertise in enterprise-grade contact center engineering, SIP telephony, cloud platform administration, vendor management, and integration architecture, creating a strong foundation for a career in IT infrastructure and cloud communications.
Assist with the implementation of a preventive maintenance program to ensure that building machinery and systems meet or exceed their rated life. Perform emergency repairs as needed.
Follow departmental policies for the safe storage, usage, and disposal of hazardous materials. Maintain a clean and safe workplace.
Review inpsection to building systems including fire alarms, HVAC, and plumbing to ensure operation of equipment is within design capabilities and achieves environmental conditions prescribed by client....
Assist with the implementation of a preventive maintenance program to ensure that building machinery and systems meet or exceed their rated life. Perform emergency repairs as needed.
Follow departmental policies for the safe storage, usage, and disposal of hazardous materials. Maintain a clean and safe workplace.
Review inpsection to building systems including fire alarms, HVAC, and plumbing to ensure operation of equipment is within design capabilities and achieves environmental conditions prescribed by client....
Maintenance Execution: Supervise the panel cleaning team on-site, conduct preventive inspections, and identify or repair minor electrical faults (e.g., fuses).
Reporting & Coordination: Generate post-service O&M reports, assist engineers during complex repairs, and coordinate with Supply Chain for parts.
Safety & Client Support: Enforce strict PPE compliance on-site and assist in answering basic customer inquiries regarding outages or performance....
Advise customer operator / maintenance / QC staff in preparing, cleaning and maintenance of filling lines by providing appropriate knowledge and information. Immediately inform customer and SIG supervisor if machines are not operated / maintained per official documentation.
Prepare replaced spare parts for claim / repair procedure to reduce operational costs. Ensure spare parts consignment stocks are optimum maintained where applicable
Provide accurate and timely reporting of activity as required, using prescribed tools / platforms, to give customer and SIG a good visibility of interventions...
Ensure that there are robust arrangements to carry out the site supervision and contract management functions on site, including:
Ensure there are robust processes in place to manage staff availability and rosters, with appropriate staff available to manage the contractors’ compliance with their contracts.
Ensure contact management staff process routine progress claims....
Assist with the implementation of a preventive maintenance program to ensure that building machinery and systems meet or exceed their rated life. Perform emergency repairs as needed.
Follow departmental policies for the safe storage, usage, and disposal of hazardous materials. Maintain a clean and safe workplace.
Review inpsection to building systems including fire alarms, HVAC, and plumbing to ensure operation of equipment is within design capabilities and achieves environmental conditions prescribed by client....
Collaborate and design solutions for the challenging yet unique problems across hardware and software platforms, including servers, RAID, and various operating systems (Windows and Linux).
Participate in planning and coordinating significant technical investigations from problem statement to conclusion.
Creates design documents pertinent to the various phases of firmware development....
Collaborate and design solutions for the challenging yet unique problems across hardware and software platforms, including servers, RAID, and various operating systems (Windows and Linux).
Participate in planning and coordinating significant technical investigations from problem statement to conclusion.
Creates design documents pertinent to the various phases of firmware development....
Ensure that there are robust arrangements to carry out the site supervision and contract management functions on site, including:
Ensure there are robust processes in place to manage staff availability and rosters, with appropriate staff available to manage the contractors’ compliance with their contracts.
Ensure contact management staff process routine progress claims....