Plan manpower requirements, coordinate recruitment, interview, selection, onboarding and retention of local employees, expatriates and foreign workers and align HR practices with the organization's operational and business goals.
Manage employee performance appraisal, career development, succession planning and training programmes to enhance workforce competency.
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Strong stakeholder management skills across business, technology, vendors, and operations.
Experience in leading solutions across cards and financial services, including issuing, authorization, settlement, lifecycle, disputes, tokenization, fraud controls, as well as retail banking systems such as loans, LOS, ATMs, and core banking.
Maintain accurate maintenance records, spare parts inventory and related documentation in compliance with ISO 9001:2015 and FSSC 22000 requirements.
Implement, monitor and continuously improve Occupational Safety & Health (OSH) practices to ensure compliance with applicable regulations, including OSHA 1994, the Environmental Quality Act 1974 and the Factories & Machinery Act 1967.
Conduct workplace safety inspections, identify potential hazards and ensure timely implementation of corrective and preventive actions.
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Compile and maintain documentation including SOP, SIS Flowchart, Procedures, Work Instruction, Forms, Letters and any documentation within the Company.
Reviewing and improving documents required by QMS ISO 9001/IATF 16949 including Quality Manual, standard operating procedures (SOP), work instructions (WI) and the associate implementation forms/check sheets.
Establish, implement, maintain, and continually improve Integrated Management System (IMS) compliance to Quality Management Systems (ISO 9001:2015), Occupational Health and Safety Management Systems (ISO 45001:2018), and Management System for Private Security Operations (ISO 18788:2015)
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