Escalate complex or high-value prospect engagements to the Inside Sales Pioneer or appropriate senior sales personnel for strategic oversight.
Manage inbound enquiry calls and Whatsapp communications, ensuring appropriate routing or effective closure in accordance with established protocols.
Maintain accurate and comprehensive records of call outcomes, client particulars, and scheduled follow-up actions within the CRM system or designed tracking spreadsheet.
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Ready to learn ecommerce hands-on? Join our team, working with us at Leapfrog Distribution Sdn Bhd, where we distribute technology hardware across retail and online channels to help more customers access useful tech.
As an Ecommerce Intern, you will help build and scale our online storefronts by creating product listings, content, and simple processes that improve product discovery and sales.