Drive workplace experience initiatives to improve employee satisfaction by managing escalation and resolution of administrative issues, conducting stakeholder satisfaction scoring and identifying opportunities to improve GA service delivery.
Drive continuous improvement by developing, reviewing, and standardising policies, procedures, governance frameworks and digital solutions that improve efficiency, control and service quality.
Support and coordinate ESG initiatives within the function by implementing sustainability programs, monitoring performance indicators and ensuring organisational sustainability objectives and reporting requirements are met.
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Negotiate pricing with suppliers to get the best price for achieving cost reduction.
Keep track and monitor the order delivery to support Production’s need to avoid Line down.
Familiar with handling the import shipments, including cross-checking the shipping documents from the supplier before the shipment arrives, liaison & follow-up with forwarder agent for the shipment clearance’s status.
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Video Editing: Edit video and sound projects, including selecting program format for final output, capturing/importing media, organizing raw media, editing footage andsound files, creating and inserting static and motion graphics, titling, addingmusic/voice-over/sfx, media management and archiving project media.
Image Editing: Edit and retouch images to enhance visual appeal and meet project requirements.
Layout and Typography: Work with precision to ensure proper layout, typography, and visual hierarchy in all design projects.
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Build a track record of consistent, member-focused outcomes that positions you for leadership within member services.
Ready to make members feel heard and keep things moving smoothly? Working with us at BE International Marketing Sdn Bhd means joining a retail marketing team that supports a network of members and customers with clear information, reliable service, and steady growth.
Escalate complex or high-value prospect engagements to the Inside Sales Pioneer or appropriate senior sales personnel for strategic oversight.
Manage inbound enquiry calls and Whatsapp communications, ensuring appropriate routing or effective closure in accordance with established protocols.
Maintain accurate and comprehensive records of call outcomes, client particulars, and scheduled follow-up actions within the CRM system or designed tracking spreadsheet.
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Ready to learn ecommerce hands-on? Join our team, working with us at Leapfrog Distribution Sdn Bhd, where we distribute technology hardware across retail and online channels to help more customers access useful tech.
As an Ecommerce Intern, you will help build and scale our online storefronts by creating product listings, content, and simple processes that improve product discovery and sales.