Menyediakan sokongan administratif kepada pasukan jualan seperti penyediaan perjalanan, perbelanjaan, dan penyelenggaraan rekod jualan.
Berkomunikasi dengan pelanggan melalui panggilan telefon, e-mel, atau saluran komunikasi lain untuk mengumpul maklum balas dan menyelesaikan pertanyaan atau aduan.
Mengendalikan permintaan maklumat produk, harga, dan ketersediaan stok daripada pelanggan serta memberikan penjelasan yang jelas dan tepat.
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3) Undertake research and prepare/update the lecture slides/notes to make them as easy, creative and informative as possible for the lecturing purposes and for the student to understand, and pass them to the students on the day after each lecture.
4) Prepare the assignment question for the modules, based on a big issue or challenge topic in the module, and pass it for the HoAD’s review and COO’s approval one week before the commencement of semester lectures.
5) Conduct the lectures according to the approved course outlines topics within the academic calendar/schedule in an inspiring and interactive manner with many examples or case studies to substantiate the topics, and with minimal complaints from the students.
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Develop and implement the strategic plan of internationalization that aligns with XMUM’s mission and goals. Set up a platform to facilitate academic and research collaborations and exchange programmes with other Universities in China and foreign countries, which covers the following aspects:
Exploring chances for student exchange, study abroad and summer school programme and credits acknowledgement, setting up a postgraduate pathway for pursuing master's degree in the universities, promoting and supporting academic research cooperation and exchanges for academic and research staff, inviting well-known scholars, professors for lectures, short- or long-term teaching and researching from the highly ranked universities globally.
Exploring pathways for foundation students to pursue their degrees in the cooperative universities, facilitating the joint programmes with the partner universities exploring potential multi-cooperation on all sides, helping students obtain various scholarships in highly ranked universities in China and the world counsel and assisting students in preparation and applications to foreign universities for postgraduate studies.
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Student arrangements such as checking student attendance, checking the credits required for students each semester, helping students who fail the course or with special circumstances to set personal study plans, checking the graduation of senior students and reminding them of the academic issues that need to be resolved before graduation.
Daily administrative support such as cooperating with the Head or Programme Coordinator on administrative work, providing sound responses to enquiries from lecturers and students, maintaining academic files as required and cooperating with other departments.
