Engage with followers: Respond to comments, direct messages, and mentions in a timely and friendly manner to build brand loyalty.
Monitor conversations: Keep an eye on user-generated content, mentions, and hashtags relevant to the brand or industry.
Support customer service: Address basic customer inquiries or concerns via social media channels, escalating more complex issues to senior team members.
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Manage multiple design projects simultaneously, prioritizing tasks, adhering to deadlines, and ensuring efficient workflow from concept to final delivery.
Prepare final artwork files for print and digital production, ensuring proper color management, resolution, and file formats are used according to specifications.
Contribute to the development and refinement of brand guidelines, ensuring all visual communications align with the Pelangi Publishing Group's established identity.
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