Build and maintain strong, long-lasting relationships with key decision-makers at client organizations, serving as their primary point of contact.
Conduct thorough market analysis and business analysis to identify opportunities for growth and optimization within each key account's ecommerce operations.
Negotiate favorable terms and agreements with key accounts, ensuring profitability and mutually beneficial partnerships.
...
Cross-Channel Inventory Control: Oversee inventory allocation across sales channels to prevent stockouts or over-selling.
External Partner Management: Act as the primary operational liaison with platform key account managers (KAMs), third-party logistics providers (3PLs), warehouse teams, and external agencies/vendors.
Internal Cross-Functional Alignment: Work closely with Content & Marketing (for listing assets, promotions, and store banners), Supply Chain/Procurement (for stock replenishment), and Finance (for store payouts and reconciliations).
...
Business analysis: analyse traffic, sales, and campaign data across markets to diagnose performance gaps and identify drivers.
Provide sound, data-backed recommendations on marketing and campaign investment, including expected ROI, to guide promotion and media spend decisions.
Promotion support: plan, set up, and track marketplace promotion events end-to-end, including reporting, post-campaign analysis, and ROI evaluation, and code generation.
...
Prepare customized value proposition decks for each prospect and deliver compelling presentations, pitches, and business negotiations to secure new partnerships.
Maintain close contact with existing and new sellers to strengthen relationships and maximize their engagement and sales performance on the platform.
Lead contract review and negotiations with both new and existing sellers to optimize terms that support growth and long‑term collaboration.
...
Currently pursuing Diploma or Degree in Information Technology, Marketing, Digital Marketing, Business, E-Commerce, Multimedia, Mass Communication or any related fields.
Prepare customized value proposition decks for each prospect and deliver compelling presentations, pitches, and business negotiations to secure new partnerships.
Maintain close contact with existing and new sellers to strengthen relationships and maximize their engagement and sales performance on the platform.
Lead contract review and negotiations with both new and existing sellers to optimize terms that support growth and long‑term collaboration.
...
Generate reports and dashboards to track key metrics related to CDP performance, campaign effectiveness, and customer engagement. Provide insights to optimize marketing strategies.
As part of regional growth efforts, provide insight frameworks for new market activation to growth-stage retention to mature market defence, equipping country teams to independently adopt strategies.
Assist on promotional offer configuration and deployment.
...
Review and refine personalisation strategies following implementation.
Oversee performance search and personalisation strategies that has been implemented on the website; identify "red-flag" disruptions and implement immediate corrective actions to prevent negative impact on customer experience.
Review weekly and monthly on-site keyword search reports and implement optimisation improvements (e.g., ranking, synonyms, merchandising rules) via third party search SaaS.
...