Own and manage commercial budget, ensuring optimal investment allocation to deliver both revenue growth and profitability targets. Lead pricing, promotion and assortment strategies, balancing growth and profitability in eCommerce channels.
Define our pricing and trade terms strategy to support our growth ambition. Align with the Regional/Global approach, especially for international e-commerce KA.
Collaborate across internal and external pillars and stakeholders including creation of JBPs, trading terms, ways-of-working with marketplaces and social channels.
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The E-commerce Manager is a full-time, on-site role based in Shah Alam. This role is responsible for managing and optimizing online sales channels, including company websites and marketplace platforms, to drive revenue and improve customer experience. Daily tasks include monitoring product listings, pricing, promotions, and inventory accuracy, as well as coordinating with internal teams on content, visuals, and campaign execution.
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Lead monthly performance reviews and strategic discussions with Brand Owners (spanning Fella Design, Ashley Furniture, and other portfolio brands).
Present clear, data-driven insights on local competitor operational models, market trends, and campaign effectiveness to shape future retail strategies.
Bachelor’s Degree in Marketing, Business Administration, E-Commerce, or a related field.
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Safeguard store health standards and operational SLAs, proactively monitoring and optimizing key metrics (LSR, NFR, Chat Response Rate) to mitigate platform penalties and ensure account longevity.
Optimize inventory integrity and cross-channel stock allocation, working closely with warehouse teams to manage data syncing and prevent overselling during peak traffic spikes.
Analyze comprehensive performance data, evaluating traffic sources, conversion funnels, and fulfillment efficiency to generate actionable insights and optimize overall store growth.
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Safeguard store health standards and operational SLAs, proactively monitoring and optimizing key metrics (LSR, NFR, Chat Response Rate) to mitigate platform penalties and ensure account longevity.
Optimize inventory integrity and cross-channel stock allocation, working closely with warehouse teams to manage data syncing and prevent overselling during peak traffic spikes.
Analyze comprehensive performance data, evaluating traffic sources, conversion funnels, and fulfillment efficiency to generate actionable insights and optimize overall store growth.
...
Safeguard store health standards and operational SLAs, proactively monitoring and optimizing key metrics (LSR, NFR, Chat Response Rate) to mitigate platform penalties and ensure account longevity.
Optimize inventory integrity and cross-channel stock allocation, working closely with warehouse teams to manage data syncing and prevent overselling during peak traffic spikes.
Analyze comprehensive performance data, evaluating traffic sources, conversion funnels, and fulfillment efficiency to generate actionable insights and optimize overall store growth.
...