From our early days in a 750 sq ft warehouse with just 4 people, we’ve grown into one of Asia’s leading distributors for global beauty brands like Mustela, Embryolisse, Phyto, Dear Klairs, I'm From, Dr.Ceuracle, Wellage, Fation and Celimax.
And today, thousands of customers discover and purchase our products every day through Shopee, Lazada, and TikTok Shop.
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From our early days in a 750 sq ft warehouse with just 4 people, we’ve grown into one of Asia’s leading distributors for global beauty brands like Mustela, Embryolisse, Phyto, Dear Klairs, I'm From, Dr.Ceuracle, Wellage, Fation and Celimax.
And today, thousands of customers discover and purchase our products every day through Shopee, Lazada, and TikTok Shop.
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Asset Coordination: Coordinate with internal creative and marketing teams to ensure all promotional banners and product photos are ready ahead of campaign deadlines.
Fulfillment Tracking: Monitor daily inbound online orders and coordinate closely with the warehouse team to ensure accurate, on-time packing and delivery.
Issue Resolution: Handle and resolve customer disputes, return/refund requests, and courier delivery issues efficiently.
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Work closely with Marketing, Warehouse and Supply Chain team to ensure a smooth operation of online store, including order fulfillment, logistic arrangement, inventory update and product listing.
Search, recommend for new online sales channels.
Contribute towards sales escalation through different and unique strategies.
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Monitor affiliate performance on TikTok, analyze metrics (e.g., clicks, conversions, engagement rates), and implement strategies to improve performance.
Collaborate with TikTok affiliates to create engaging content that drives traffic and conversions, supporting them with promotional materials when necessary.
Keep up-to-date with TikTok trends, competitors, and industry movements to enhance the affiliate strategy and keep the brand relevant on the platform.
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This is not a role where you do as per detailed instructions given. You are joining at a role where strategic and out of the box thinking is required to unlock huge growth potential in several of our digital channels.
What that means for the right candidate: you will have the access to genuinely influence growth strategy. You will work directly with the CEO to identify channel gaps, read the data, and decide what to do next. If you are the kind of person who notices a problem beyond your immediate brief and brings it up — you will thrive here.
Act as a live moderator by managing comments, pinned products, audience engagement, and promotional activities during livestreams.
Monitor livestream performance and promptly troubleshoot basic technical issues related to audio, video, internet connectivity, and streaming platforms.
Coordinate with internal teams, hosts, and operation staff to ensure livestream schedules are executed efficiently and on time.
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Build and grow the affiliate program by recruiting, onboarding, and managing affiliates, creators, and Key Opinion Leaders (KOLs), driving affiliate sales growth through structured campaign planning and product seeding.
Optimize affiliate commission structures and incentive frameworks to retain top-performing partners and sustain revenue growth.
Develop and manage a content calendar spanning livestreams, short-form videos, and affiliate content across platforms including TikTok and Shopee, ensuring all content is conversion-driven and aligned with brand messaging.
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Candidates should possess Content Strategy skills to develop content calendars, align messaging with brand objectives, and adapt content formats for different channels and target segments.
Experience hosting live streams or on-camera content, especially in beauty or skincare, is highly beneficial.
Familiarity with analytics tools and social commerce features (e.g., TikTok Shop, Instagram Live, marketplace live platforms) is an advantage.
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