92 E Commerce Customer Service Jobs in Kuala Lumpur - September 2026 - High Salaries

Showing 92 jobs results for "e commerce customer service" in Kuala Lumpur
Never miss any updates for E Commerce Customer Service jobs in Kuala Lumpur
Chat Available
MYR3,000 - MYR3,300 Per Month
Fresh Graduates

KL City, WP Kuala Lumpur

Near Train Station
  • Maintaining customer records and supporting documentation.
  • Assisting in administrative and operational tasks to support the Customer Service team.
  • What You'll Be Doing ...
Communication Problem Solving
+2

Be an early applicant!

Posted
a month ago
Chat Available
MYR3,000 - MYR3,300 Per Month
Fresh Graduates

KL City, WP Kuala Lumpur

Near Train Station
  • Maintaining customer records and supporting documentation.
  • Assisting in administrative and operational tasks to support the Customer Service team.
  • What You'll Be Doing ...
Communication Problem Solving
+2

Be an early applicant!

Posted
a month ago
Chat Available
MYR3,000 - MYR3,300 Per Month
Fresh Graduates

KL City, WP Kuala Lumpur

Near Train Station
  • Maintaining customer records and supporting documentation.
  • Assisting in administrative and operational tasks to support the Customer Service team.
  • What You'll Be Doing ...
Communication Problem Solving
+2

Be an early applicant!

Posted
a month ago
Chat Available
MYR3,000 - MYR3,300 Per Month
Fresh Graduates

KL City, WP Kuala Lumpur

Near Train Station
  • Maintaining customer records and supporting documentation.
  • Assisting in administrative and operational tasks to support the Customer Service team.
  • What You'll Be Doing ...
Communication Problem Solving
+2

Be an early applicant!

Posted
a month ago
Chat Available
MYR3,000 - MYR3,300 Per Month
Fresh Graduates

KL City, WP Kuala Lumpur

Near Train Station
  • Maintaining customer records and supporting documentation.
  • Assisting in administrative and operational tasks to support the Customer Service team.
  • What You'll Be Doing ...
Communication Problem Solving
+2

Be an early applicant!

Posted
a month ago
Chat Available
MYR3,000 - MYR3,300 Per Month
Fresh Graduates

KL City, WP Kuala Lumpur

Near Train Station
  • Maintaining customer records and supporting documentation.
  • Assisting in administrative and operational tasks to support the Customer Service team.
  • What You'll Be Doing ...
Communication Problem Solving
+2

Be an early applicant!

Posted
a month ago
MYR3,000 - MYR4,500 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Help customers deal with after-sales problems according to the SOP process and improve customer satisfaction.
  • Accurately fill in the customer service work tickets as required to ensure the completeness and accuracy of the work tickets.
  • Deeply participate in cross-department / cross-team communication and promote the rapid resolution of various pre sales and after-sales problems. ...
Typing Speed Problem-Solving Skills
+6

Be an early applicant!

Posted
a month ago
MYR3,000 - MYR4,500 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Help customers deal with after-sales problems according to the SOP process and improve customer satisfaction.
  • Accurately fill in the customer service work tickets as required to ensure the completeness and accuracy of the work tickets.
  • Deeply participate in cross-department / cross-team communication and promote the rapid resolution of various pre sales and after-sales problems. ...
Typing Speed Problem-Solving Skills
+6

Be an early applicant!

Posted
a month ago
MYR3,000 - MYR4,500 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Help customers deal with after-sales problems according to the SOP process and improve customer satisfaction.
  • Accurately fill in the customer service work tickets as required to ensure the completeness and accuracy of the work tickets.
  • Deeply participate in cross-department / cross-team communication and promote the rapid resolution of various pre sales and after-sales problems. ...
Typing Speed Problem-Solving Skills
+6

Be an early applicant!

Posted
a month ago
High Opportunity
MYR3,000 - MYR4,500 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Help customers deal with after-sales problems according to the SOP process and improve customer satisfaction.
  • Accurately fill in the customer service work tickets as required to ensure the completeness and accuracy of the work tickets.
  • Deeply participate in cross-department / cross-team communication and promote the rapid resolution of various pre sales and after-sales problems. ...
Typing Speed Problem-Solving Skills
+6

Be an early applicant!

Posted
a month ago
MYR3,000 - MYR4,500 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Help customers deal with after-sales problems according to the SOP process and improve customer satisfaction.
  • Accurately fill in the customer service work tickets as required to ensure the completeness and accuracy of the work tickets.
  • Deeply participate in cross-department / cross-team communication and promote the rapid resolution of various pre sales and after-sales problems. ...
Typing Speed Problem-Solving Skills
+6

Be an early applicant!

Posted
a month ago
MYR3,500 - MYR5,500 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Customer-Centric Testing: Proactively test the AI from a customer's perspective, raising critical questions and simulating edge cases to ensure robustness and empathy in responses.AI Solutioning & Project Implementation
  • End-to-End Project Support: Assist in AI solutioning projects aimed at service and process improvement. This includes:- Gathering and analyzing data to define project scope.- Writing Business Requirement Documents (BRDs).- Developing Standard Operating Procedures (SOPs) for AI-human handoffs and workflows.- Conducting User Acceptance Testing (UAT) and liaising with internal stakeholders until successful rollout.
  • Business Knowledge Integration: Continuously learn and integrate core business knowledge (especially in Payments/Customer Support) into the AI's training data to enhance accuracy and relevance.Team Empowerment & Collaboration ...
AI Prompt Engineering
+12

Be an early applicant!

Posted
a month ago
Chat Available
MYR3,000 - MYR3,300 Per Month
Fresh Graduates

KL City, WP Kuala Lumpur

Near Train Station
  • Maintaining customer records and supporting documentation.
  • Assisting in administrative and operational tasks to support the Customer Service team.
  • What You'll Be Doing ...
Communication Problem Solving
+2
Posted
a month ago
Chat Available
MYR3,000 - MYR3,300 Per Month
Fresh Graduates

KL City, WP Kuala Lumpur

Near Train Station
  • Maintaining customer records and supporting documentation.
  • Assisting in administrative and operational tasks to support the Customer Service team.
  • What You'll Be Doing ...
Communication Problem Solving
+2
Posted
a month ago
Chat Available
MYR3,000 - MYR3,300 Per Month
Fresh Graduates

KL City, WP Kuala Lumpur

Near Train Station
  • Maintaining customer records and supporting documentation.
  • Assisting in administrative and operational tasks to support the Customer Service team.
  • What You'll Be Doing ...
Communication Problem Solving
+2
Posted
a month ago
Chat Available
MYR3,000 - MYR3,300 Per Month
Fresh Graduates

KL City, WP Kuala Lumpur

Near Train Station
  • Maintaining customer records and supporting documentation.
  • Assisting in administrative and operational tasks to support the Customer Service team.
  • What You'll Be Doing ...
Communication Problem Solving
+2
Posted
a month ago
Chat Available
MYR3,000 - MYR3,300 Per Month
Fresh Graduates

KL City, WP Kuala Lumpur

Near Train Station
  • Maintaining customer records and supporting documentation.
  • Assisting in administrative and operational tasks to support the Customer Service team.
  • What You'll Be Doing ...
Communication Problem Solving
+2
Posted
a month ago
Chat Available
MYR3,000 - MYR3,300 Per Month
Fresh Graduates

KL City, WP Kuala Lumpur

Near Train Station
  • Maintaining customer records and supporting documentation.
  • Assisting in administrative and operational tasks to support the Customer Service team.
  • What You'll Be Doing ...
Communication Problem Solving
+2
Posted
a month ago
Chat Available
MYR3,500 - MYR5,500 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Customer-Centric Testing: Proactively test the AI from a customer's perspective, raising critical questions and simulating edge cases to ensure robustness and empathy in responses.AI Solutioning & Project Implementation
  • End-to-End Project Support: Assist in AI solutioning projects aimed at service and process improvement. This includes:- Gathering and analyzing data to define project scope.- Writing Business Requirement Documents (BRDs).- Developing Standard Operating Procedures (SOPs) for AI-human handoffs and workflows.- Conducting User Acceptance Testing (UAT) and liaising with internal stakeholders until successful rollout.
  • Business Knowledge Integration: Continuously learn and integrate core business knowledge (especially in Payments/Customer Support) into the AI's training data to enhance accuracy and relevance.Team Empowerment & Collaboration ...
AI Prompt Engineering
+12
Posted
a month ago
Chat Available
MYR3,000 - MYR4,500 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Help customers deal with after-sales problems according to the SOP process and improve customer satisfaction.
  • Accurately fill in the customer service work tickets as required to ensure the completeness and accuracy of the work tickets.
  • Deeply participate in cross-department / cross-team communication and promote the rapid resolution of various pre sales and after-sales problems. ...
Typing Speed Problem-Solving Skills
+6
Posted
a month ago
Chat Available
MYR3,000 - MYR4,500 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Help customers deal with after-sales problems according to the SOP process and improve customer satisfaction.
  • Accurately fill in the customer service work tickets as required to ensure the completeness and accuracy of the work tickets.
  • Deeply participate in cross-department / cross-team communication and promote the rapid resolution of various pre sales and after-sales problems. ...
Typing Speed Problem-Solving Skills
+6
Posted
a month ago
Chat Available
MYR3,000 - MYR4,500 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Help customers deal with after-sales problems according to the SOP process and improve customer satisfaction.
  • Accurately fill in the customer service work tickets as required to ensure the completeness and accuracy of the work tickets.
  • Deeply participate in cross-department / cross-team communication and promote the rapid resolution of various pre sales and after-sales problems. ...
Typing Speed Problem-Solving Skills
+6
Posted
a month ago
Chat Available
MYR3,000 - MYR4,500 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Help customers deal with after-sales problems according to the SOP process and improve customer satisfaction.
  • Accurately fill in the customer service work tickets as required to ensure the completeness and accuracy of the work tickets.
  • Deeply participate in cross-department / cross-team communication and promote the rapid resolution of various pre sales and after-sales problems. ...
Typing Speed Problem-Solving Skills
+6
Posted
a month ago
Chat Available
MYR3,000 - MYR4,500 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Help customers deal with after-sales problems according to the SOP process and improve customer satisfaction.
  • Accurately fill in the customer service work tickets as required to ensure the completeness and accuracy of the work tickets.
  • Deeply participate in cross-department / cross-team communication and promote the rapid resolution of various pre sales and after-sales problems. ...
Typing Speed Problem-Solving Skills
+6
Posted
a month ago
Chat Available
MYR3,000 - MYR3,300 Per Month
Fresh Graduates

KL City, WP Kuala Lumpur

Near Train Station
  • Maintaining customer records and supporting documentation.
  • Assisting in administrative and operational tasks to support the Customer Service team.
  • What You'll Be Doing ...
Communication Problem Solving
+2
Posted
a month ago
Chat Available
MYR3,000 - MYR3,300 Per Month
Fresh Graduates

KL City, WP Kuala Lumpur

Near Train Station
  • Maintaining customer records and supporting documentation.
  • Assisting in administrative and operational tasks to support the Customer Service team.
  • What You'll Be Doing ...
Communication Problem Solving
+2
Posted
a month ago
Undisclosed

KL City

  • Resolve customer issues effectively while maintaining high customer satisfaction levels.
  • Support order processing and coordinate closely with internal teams on order-related matters.
  • Ensure customer inquiries are followed up and resolved within the required response time. ...
Posted
4 days ago
MYR3,800 - MYR4,000 Per Month

KL City

  • Maintain strong service quality even in fast-paced environments while handling CRM systems and documentation at the same time.
  • Able to work in a rotating shift (2 days off)
  • Fresh graduate are open to apply ...
Posted
2 days ago
Undisclosed

KL City

  • Coordinate with E-commerce, Warehouse, Logistics, Finance, and local market teams to resolve customer issues
  • Maintain customer service SOPs, FAQs, and standard responses
  • Track customer feedback and service performance, identify recurring issues, and provide improvement suggestions ...
Posted
4 days ago
MYR8,500 - MYR9,000 Per Month

KL City

  • Handle customer inquiries (call, live chat, email)
  • Assist with skincare products, orders & services
  • Resolve customer issues and complaints ...
Posted
6 days ago