Plan and organize the most efficient use of resources to meet customer requirements through development and analysis of employee & equipment work schedules. Take measures to ensure that costs are managed and maintained as per approved budget.
Responsible for health and safety of all staff under his care by promoting safety culture, educationg and raising awareness through the most appropriate medium, ensuring adherence to Aerodarat Services Sdn Bhd values & culture.
Complying with customer airline requirements and SLA&
...
Strong understanding of Front Office operations, including Front Desk and guest relations.
Excellent communication, interpersonal, organisational and time management skills with the ability to handle high-pressure situations, resolve conflicts, and address guest complaints effectively.
You will be responsible for assisting with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting associate, guest and owner expectations. The Duty Manager - Front Office is responsible for assisting the Front Office Manager and Assistant Front Office Manager in managing the day-to-day operation of the Front Desk at the hotel. The Duty Manager - Front Office is also a point of contact for handling guest complaints and emergencies, providing leadership and support to the Front Office team, and ensuring a seamless guest experience.
Conduct inspections of the lobby, public areas, and heart-of-house to ensure cleanliness, readiness, and brand standards are maintained.
Ensure the accuracy and completion of daily reports such as Rate Variance, High Balance, and No-Show reports, and authorize rebates or paid-outs within assigned limits.
Oversee the Night Audit process, room discrepancies, and ensure proper handover between shifts.
...
Strong understanding of Front Office operations, including Front Desk and guest relations.
Excellent communication, interpersonal, organisational and time management skills with the ability to handle high-pressure situations, resolve conflicts, and address guest complaints effectively.
Strong understanding of Front Office operations, including Front Desk and guest relations.
Excellent communication, interpersonal, organisational and time management skills with the ability to handle high-pressure situations, resolve conflicts, and address guest complaints effectively.
You will be responsible for assisting in the efficient operation of the Front Office during the night shift, in line with Hyatt International's corporate strategies and brand standards, while meeting the expectations of associates, guests, and owners. The Duty Manager (Night) supports the Front Office Manager and Assistant Front Office Manager in overseeing the hotel's overnight operations, ensuring smooth and seamless guest experiences. This role serves as the primary point of contact during the night for guest concerns, service recovery, and emergency situations, while providing leadership, guidance, and support to the Front Office team. The Duty Manager (Night) is also responsible for maintaining operational standards, ensuring guest and associate safety, and overseeing the completion of night audit and related administrative duties.
Strong understanding of Front Office operations, including Front Desk and guest relations.
Excellent communication, interpersonal, organisational and time management skills with the ability to handle high-pressure situations, resolve conflicts, and address guest complaints effectively.
You will be responsible for assisting in the efficient operation of the Front Office during the night shift, in line with Hyatt International's corporate strategies and brand standards, while meeting the expectations of associates, guests, and owners. The Duty Manager (Night) supports the Front Office Manager and Assistant Front Office Manager in overseeing the hotel's overnight operations, ensuring smooth and seamless guest experiences. This role serves as the primary point of contact during the night for guest concerns, service recovery, and emergency situations, while providing leadership, guidance, and support to the Front Office team. The Duty Manager (Night) is also responsible for maintaining operational standards, ensuring guest and associate safety, and overseeing the completion of night audit and related administrative duties.
Strong understanding of Front Office operations, including Front Desk and guest relations.
Excellent communication, interpersonal, organisational and time management skills with the ability to handle high-pressure situations, resolve conflicts, and address guest complaints effectively.
The Ritz-Carlton, Kuala Lumpur is seeking passionate and professional Front Office Associates to join our team.
We are hiring for the following positions (Local Malaysian Only) :
We welcome the passionate hospitality professionals who are enthusiastic about delivering exceptional guest experiences and building a rewarding career with a world-renowned luxury brand.
...
Comply with induction and training of AeroDarat Workplace Health, Safety and Security policies and procedures.
Ensure all risks within the workplace are identified, report and controlled.
Chair or participate in meetings as a means of obtaining information, identifying procedural problems, safety and security issues and areas of focus for continuous improvement.
...
Comply with induction and training of AeroDarat Workplace Health, Safety and Security policies and procedures.
Ensure all risks within the workplace are identified, report and controlled.
Chair or participate in meetings as a means of obtaining information, identifying procedural problems, safety and security issues and areas of focus for continuous improvement.
...
Strong understanding of Front Office operations, including Front Desk and guest relations.
Excellent communication, interpersonal, organisational and time management skills with the ability to handle high-pressure situations, resolve conflicts, and address guest complaints effectively.
You will be responsible for assisting with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting associate, guest and owner expectations. The Duty Manager - Front Office is responsible for assisting the Front Office Manager and Assistant Front Office Manager in managing the day-to-day operation of the Front Desk at the hotel. The Duty Manager - Front Office is also a point of contact for handling guest complaints and emergencies, providing leadership and support to the Front Office team, and ensuring a seamless guest experience.
Strong understanding of Front Office operations, including Front Desk and guest relations.
Excellent communication, interpersonal, organisational and time management skills with the ability to handle high-pressure situations, resolve conflicts, and address guest complaints effectively.