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32 Duty Manager Jobs in Kuala Lumpur - August 2026 - High Salaries
Showing 32 jobs results for
"duty manager"
in Kuala Lumpur
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Chat Available
You can chat with the employer only after applying for this job.
MYR3,500 - MYR4,300 Per Month
KL City, WP Kuala Lumpur
Near Train Station
This company is close to train station
- Resolve guest complaints promptly and carry out appropriate service recovery.
- Monitor guest feedback and take action to improve service standards.
- Lead, train, motivate and supervise front-office and guest-services employees. ...
Front Office Operations
Guest Relations
Skills Required
Front Office Operations
Guest Relations
Team Leadership
Complaint Resolution
Hotel PMS
Service Recovery
Staff Supervision
+5
Be an early applicant!
Posted
7 days ago
Chat Available
You can chat with the employer only after applying for this job.
MYR3,500 - MYR4,300 Per Month
KL City, WP Kuala Lumpur
Near Train Station
This company is close to train station
- Resolve guest complaints promptly and carry out appropriate service recovery.
- Monitor guest feedback and take action to improve service standards.
- Lead, train, motivate and supervise front-office and guest-services employees. ...
Front Office Operations
Guest Relations
Skills Required
Front Office Operations
Guest Relations
Team Leadership
Complaint Resolution
Hotel PMS
Service Recovery
Staff Supervision
+5
Be an early applicant!
Posted
7 days ago
Chat Available
You can chat with the employer only after applying for this job.
MYR3,500 - MYR4,300 Per Month
KL City, WP Kuala Lumpur
Near Train Station
This company is close to train station
- Resolve guest complaints promptly and carry out appropriate service recovery.
- Monitor guest feedback and take action to improve service standards.
- Lead, train, motivate and supervise front-office and guest-services employees. ...
Front Office Operations
Guest Relations
Skills Required
Front Office Operations
Guest Relations
Team Leadership
Complaint Resolution
Hotel PMS
Service Recovery
Staff Supervision
+5
Be an early applicant!
Posted
7 days ago
Undisclosed
KL City
- Communicates any variations to the established norms to the appropriate department in a timely manner.
- Sends copy of MOD report to all departments on a daily basis.
- Strives to improve service performance. ...
Posted
a month ago
Undisclosed
KL City
- Communicates any variations to the established norms to the appropriate department in a timely manner.
- Sends copy of MOD report to all departments on a daily basis.
- Strives to improve service performance. ...
Posted
a month ago
Undisclosed
KL City
- Communicates any variations to the established norms to the appropriate department in a timely manner.
- Sends copy of MOD report to all departments on a daily basis.
- Strives to improve service performance. ...
Posted
22 days ago
Undisclosed
KL City
- Develops specific goals and plans to prioritize, organize, and accomplish your work.
- Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
- Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. ...
Posted
12 days ago
Undisclosed
KL City
- Develops specific goals and plans to prioritize, organize, and accomplish your work.
- Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
- Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. ...
Posted
12 days ago
Undisclosed
KL City
- Monitor service quality, cleanliness, safety, and presentation standards across all operational areas.
- Conduct shift briefings, assign duties, and communicate important operational updates to the team.
- Collaborate with housekeeping, front office, food and beverage, maintenance, and other departments to ensure seamless operations. ...
Posted
21 days ago
MYR3,000 - MYR3,001 Per Month
KL City
- Responsible to checking billing instructions, permanent folios and monitor guest credit.
- Support and assist front office team at front desk during peak periods.
- Check on registration cards of arriving guests and ensures all information should be filled in the system. ...
Posted
19 days ago
MYR3,000 - MYR4,000 Per Month
KL City
- Handle emergencies and resolve operational challenges promptly.
- Maintain high customer satisfaction levels by addressing complaints and concerns professionally.
- Ensure guests receive excellent service and a positive experience. ...
Posted
19 days ago
MYR2,043.53 - MYR4,656.50 Per Month
KL City
- Responsible for overall administration and operation of the Front Desk and to maintain a high and consistent standard of service in line with the administration policies of the Front Office Manager.
- Performs the role of a service team leader for an outstanding service for guests at all time and have a supervisory role over all Front Office team members within the hotel and a liaison role with all other departments.
- He/ she is responsible for the smooth operation of the Front Office department and should spend most of his/her time at the “Heart” of the Front Office operation and be present in the lobby area, acting as a “hands on” manager. ...
Posted
10 days ago
MYR4,000 - MYR4,000 Per Month
KL City
- Assist other employees to ensure proper coverage and prompt guest service.
- Thank guests with genuine appreciation and provide a fond farewell.
- Provide assistance to individuals with disabilities, including assisting visually, hearing, or physically-impaired individuals within guidelines (e.g., escorting them when requested, using words to explain actions, writing directions on paper, moving objects out of the way, or offering access to Braille or TDD phones). ...
Posted
9 days ago
Undisclosed
KL City
- PREFERRED QUALIFICATIONS
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: At least 1 year of related work experience. ...
Posted
8 days ago
Undisclosed
KL City
- Communicates any variations to the established norms to the appropriate department in a timely manner.
- Sends copy of MOD report to all departments on a daily basis.
- Strives to improve service performance. ...
Posted
13 hours ago
Undisclosed
KL City
- Effective communication skills in English and relevant local languages, with the ability to interact confidently with guests and colleagues.
- Solid organizational and time management abilities, including managing multiple tasks, prioritizing, and ensuring smooth shift handovers.
- Knowledge of hotel systems and basic IT skills (PMS, reservation platforms, MS Office) and familiarity with safety, security, and emergency procedures. ...
Posted
a day ago
Undisclosed
KL City
- Plan and organize the most efficient use of resources to meet customer requirements through development and analysis of employee & equipment work schedules. Take measures to ensure that costs are managed and maintained as per approved budget.
- Responsible for health and safety of all staff under his care by promoting safety culture, educationg and raising awareness through the most appropriate medium, ensuring adherence to Aerodarat Services Sdn Bhd values & culture.
- Complying with customer airline requirements and SLA& ...
Posted
19 hours ago
Undisclosed
KL City
- Conduct inspections of the lobby, public areas, and heart-of-house to ensure cleanliness, readiness, and brand standards are maintained.
- Ensure the accuracy and completion of daily reports such as Rate Variance, High Balance, and No-Show reports, and authorize rebates or paid-outs within assigned limits.
- Oversee the Night Audit process, room discrepancies, and ensure proper handover between shifts. ...
Posted
15 hours ago
Undisclosed
KL City
- Comply with induction and training of AeroDarat Workplace Health, Safety and Security policies and procedures.
- Ensure all risks within the workplace are identified, report and controlled.
- Chair or participate in meetings as a means of obtaining information, identifying procedural problems, safety and security issues and areas of focus for continuous improvement. ...
Posted
15 days ago
Undisclosed
KL City
- Comply with induction and training of AeroDarat Workplace Health, Safety and Security policies and procedures.
- Ensure all risks within the workplace are identified, report and controlled.
- Chair or participate in meetings as a means of obtaining information, identifying procedural problems, safety and security issues and areas of focus for continuous improvement. ...
Posted
16 days ago
Park Hyatt Kuala Lumpur
Undisclosed
KL City
- Strong understanding of Front Office operations, including Front Desk and guest relations.
- Excellent communication, interpersonal, organisational and time management skills with the ability to handle high-pressure situations, resolve conflicts, and address guest complaints effectively.
- You will be responsible for assisting with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting associate, guest and owner expectations. The Duty Manager - Front Office is responsible for assisting the Front Office Manager and Assistant Front Office Manager in managing the day-to-day operation of the Front Desk at the hotel. The Duty Manager - Front Office is also a point of contact for handling guest complaints and emergencies, providing leadership and support to the Front Office team, and ensuring a seamless guest experience.
Posted
15 days ago
Undisclosed
KL City
- Strong understanding of Front Office operations, including Front Desk and guest relations.
- Excellent communication, interpersonal, organisational and time management skills with the ability to handle high-pressure situations, resolve conflicts, and address guest complaints effectively.
Posted
16 days ago
Undisclosed
KL City
- Communicates any variations to the established norms to the appropriate department in a timely manner.
- Sends copy of MOD report to all departments on a daily basis.
- Strives to improve service performance. ...
Posted
13 hours ago
Undisclosed
KL City
- Conduct inspections of the lobby, public areas, and heart-of-house to ensure cleanliness, readiness, and brand standards are maintained.
- Ensure the accuracy and completion of daily reports such as Rate Variance, High Balance, and No-Show reports, and authorize rebates or paid-outs within assigned limits.
- Oversee the Night Audit process, room discrepancies, and ensure proper handover between shifts. ...
Posted
21 days ago
MYR2,200 - MYR2,200 Per Month
KL City
- Duty Manager
- Assistant Front Office Manager
- The Ritz-Carlton, Kuala Lumpur is seeking passionate and professional Front Office Associates to join our team. ...
Posted
6 days ago
Undisclosed
KL City
- Communicates any variations to the established norms to the appropriate department in a timely manner.
- Sends copy of MOD report to all departments on a daily basis.
- Strives to improve service performance. ...
Posted
21 days ago
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