Coordinate core HR operations, including onboarding, employee movements, confirmation, performance management, and other employee lifecycle activities. Provide advisory and coordinate payroll-related matters with employees and management, while ensuring timely submission of payroll inputs to PMB HR for payroll processing.
Manage day-to-day employee and industrial relations matters by serving as the first point of contact for employee concerns, grievances, disciplinary issues, and workplace conflicts. Facilitate resolution at the business level where appropriate, and escalate complex or high-risk ER/IR matters to PMB HR for specialist advice and intervention.
Continuously monitor adherence of HR policies, practices, and employment matters with applicable labour legislation, regulatory requirements, company policies, and shareholders' governance requirements.
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Partner with country and regional leadership to embed a high-performance, future-ready organizational culture
Act as a trusted advisor to country leadership on organizational structure, talent strategy, and workforce effectiveness
Lead strategic workforce planning, including support for mergers and acquisitions (M&A), demand forecasting, capability gap analysis, and talent deployment
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Drive organizational design initiatives that improve operational efficiency and effectiveness across business functions
Steer the performance management agenda with business leaders, ensuring robust differentiation, capability development, and timely interventions that raise overall organizational performance
Partner with the rewards function to develop market-driven compensation recommendations that strengthen employee performance, engagement, and retention
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Payroll & Compensation: Administer monthly payroll, allowances, and statutory contributions (EPF, SOCSO, EIS, HRDF).
Training & Development: Work closely with HODs to identify training needs, coordinate in organize training courses, and ensure compliance with HRDC requirements (e.g. Grant approval, claim submission, etc.).
Employee Relations: Assist in grievances handling, disciplinary proceedings, and foster positive workplace culture.
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Track and maintain HR data of foreign workers, conduct weekly briefing for new foreign hires and administration of housing regulation checks
Day-to-day operation activities include but are not limited to organizing and facilitating the company’s onboarding procedures for new foreign hires, drafting letter of appointments and processing of invoices pertaining to foreign worker management
Ensure timely and accurate execution of all onboarding operations and sending correspondences regarding these new hires and relevant stakeholders
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Provide HRIS support including, but not limited to, researching and resolving HRIS problems, unexpected results or process / workflow flaws. Recommend and execute permanent solutions or alternate solutions to meet requirements.
Proactively review existing HR processes / workflow and data management, so to identify improvement initiatives that promote regional standardization with aligning to business needs.
Collect and analyse business requirements and translate them into system requirements. Design, develop and deploy improved HR processes / workflows and data management to enhance optimal efficiency and effectiveness of processes / workflows and data management.
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To train and manage the warehouse team to solve day-to-day operational issues, achieving both short- and long-term performance goals.
Oversee daily warehouse operations while controlling and managing inventory levels and logistics to ensure efficient delivery of medical supplies and survey materials, with control of the cold chain when applicable.
Review and prepare workflows, space allocations, and action plans that meet company standards for productivity, quality, and customer service.
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Develop promotional activities aimed at identified market segments to increase sales volumes and potential contributors. Ensure all promotional activities are within operational budget, and strengthen HLA’s product and brand.
Ensure thorough evaluation of customer requirements, trend records and risk profile to prepare quotation for clients and timely follow up with clients to ensure closure of business deals.
Prepare and deliver client pitches, benefit presentation and proposal development.
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