Coordinate service-related contracts, tenders, and documentation in support of the technical service team, ensuring accuracy and adherence to process requirements
Execute sales activities for assigned businesses and territories, including product portfolio introductions, marketing plan presentations, order taking, marketing display set-ups, and in-store merchandising
Execute sales activities for assigned businesses and territories, including product portfolio introductions, marketing plan presentations, order taking, marketing display set-ups, and in-store merchandising
Analyze country Business Unit monthly performance based on various data sources including CORE, Crystal, and Prism, to derive a consistent and actionable picture of current performance, key issues, and required actions
Continuously monitor and evaluate business performance against established Key Performance Indicators (KPIs) and targets, identifying areas for improvement and implementing timely corrective actions
Coordinate contractors including selection of contractors, quotation negotiation, training and KPI review, to ensure fulfillment of contractual service commitments
Resourcefully gather market trends, market share data, and competitive information to gauge the effectiveness of marketing activities and inform strategic planning
Coordinate promotional and sales programs with Laboratory and Point-of-Care Testing (PoCT) teams, managing interface and support activities with third-party laboratory partners to ensure seamless service delivery
Lead the resolution of complex accounting matters by coordinating across key stakeholders including Business Process Outsourcing (BPO) teams, Finance Business Partnering (FBP), and relevant operational units, ensuring issues are investigated, escalated where needed, and resolved in a timely and compliant manner
To ensure the urgent orders are promptly recorded and distributed to the respective zones. A daily reconciliation should be carried out to ensure all copies are accountable for.
Identify the short-term business needs and objectives of key customers, developing and proposing proactive business solutions that span the full demand and supply chain
Oversee the development and implementation of short- and long-term sales plans, introducing new and improved strategies based on anticipated market changes and emerging trends
Gather market trends, market share data, and competitive intelligence to evaluate the effectiveness of marketing activities and inform strategic decision-making
Manage stock inventory to ensure optimal supply levels within contractual agreements, and partner with internal DKSH departments and Business Units to align client business plans and ensure effective cross-functional implementation