Oversee the planning, scheduling, and publishing of organic content across platforms, ensuring consistency in brand voice, quality, and timeliness.
Manage community engagement; monitoring comments, messages, and discussions, ensuring appropriate responses, escalation, and brand-safe interactions.
Lead social listening initiatives to track sentiment, narrative trends, and public conversations relevant to client brands, using insights to inform content and campaign direction.
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Attention to detail and ability to present healthcare information clearly, accurately, and empathetically.
Comfort working on-site in Kajang, collaborating with clinical and non-clinical staff, and handling patient-related stories with confidentiality and sensitivity.
Basic understanding of digital marketing concepts and brand consistency across channels.
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