Conduct thorough, relevant research on industry topics, viral trends, and client data to back up all copy and caption writing.
Produce error-free content that strictly adheres to the clients' style guidelines, brand tone, and grammatical standards (you will become a meticulous proofreader!).
Collaborate closely with the Graphic Design team and the wider account service team to develop integrated content that slays.
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Conduct thorough, relevant research on industry topics, viral trends, and client data to back up all copy and caption writing.
Produce error-free content that strictly adheres to the clients' style guidelines, brand tone, and grammatical standards (you will become a meticulous proofreader!).
Collaborate closely with the Graphic Design team and the wider account service team to develop integrated content that slays.
...
Oversee the planning, scheduling, and publishing of organic content across platforms, ensuring consistency in brand voice, quality, and timeliness.
Manage community engagement; monitoring comments, messages, and discussions, ensuring appropriate responses, escalation, and brand-safe interactions.
Lead social listening initiatives to track sentiment, narrative trends, and public conversations relevant to client brands, using insights to inform content and campaign direction.
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Conduct market research, competitor analysis and monitor digital marketing trends.
Assist in developing marketing tools such as QR codes, landing pages, digital brochures and online resources for patients and healthcare professionals.
Support webinars, workshops, exhibitions and other marketing or corporate events.
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Attention to detail and ability to present healthcare information clearly, accurately, and empathetically.
Comfort working on-site in Kajang, collaborating with clinical and non-clinical staff, and handling patient-related stories with confidentiality and sensitivity.
Basic understanding of digital marketing concepts and brand consistency across channels.
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